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Did Google Leak the Salesforce.com Google Apps Integration?
2008-04-16 10:16:00 Interesting development here… This video was added to YouTube on April 12, 2 days before the announcement. But April 12 was a Friday and the deal was announced on Monday April 14. Other Interesting Tidbits It is now reported that Salesforce made an offer to acquire Zoho before turning to Google . According to Sridhar Vembu of Zoho, Salesforce.com ... More About: Integration , Google Apps , Leak
ITIL in 30 Executive Webinar - What’s New in ITIL Version 3?
2008-04-15 19:28:00 Complimentary Webinar on Wednesday, April 16 at 12:00 p.m. ET Bedford, MA, April 14, 2008 — ITIL® Version 3 has IT executives and professionals wondering what’s new and whether they should upgrade. This complimentary webinar will spotlight the differences between ITIL Versions 2 and 3, and discuss their impact on the service lifecycle. This session will answer: What’s changed in the 10 core ITIL processes? What if I’m marching along the Version 2 path? How does ITIL Version 3 impact the certification process? WHEN: Wednesday, April 16, 2008 at 12:00 to 12:30 p.m. ET, plus Q&A WHERE: Register at www.inteqnet.com/events1.htm WHO: Valerie Arraj, Director of IT Service Management Training at InteQ Corporation and President of the itSMF New England Local Interest Group About ITIL in 30 The ITIL in 30 Executive Webinar Series provides a quick synopsis on topics that matter most to busy IT executives and professionals. Log in for a 30-minute shot of informati...
Why I Love Salesforce.com Integration with Google Apps
2008-04-15 10:21:00 Etelos CRM, step aside. Is the end of software really here? Salesforce .com and Google Apps both offer business software as a service, and now the companies have joined forces. Salesforce for Google Apps will provide an integration of the enterprise-oriented application suites. The collaboration makes Google Apps available for all Salesforce.com customers at no added cost. Salesforce is also reselling the premier edition of Google Apps at an extra cost for larger and enterprise companies. I have been a longtime fan of Google Apps for small to medium organizations. Don’t get me wrong, I still enjoy using Outlook, but am no longer at the mercy of Microsoft Exchange ever since Gmail uses IMAP. As a former director of IT, I had to employ a dedicated Senior Exchange Administrator just to keep mail and Blackberries flowing. I wrote an ezine article explaining the benefits of Outlook and Gmail in IMAP mode. Add a Blackberry device to that, and you have a 3 way independent method of... More About: Love , Integration
Salesforce.com and Google Introduce Salesforce for Google Apps
2008-04-15 04:54:00 SAN FRANCISCO — Salesforce .com (NYSE: CRM), the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) and Google (Nasdaq: GOOG) today expanded their global strategic alliance to make it easy for companies of all sizes to run their business in the cloud with Salesforce for Google Apps . The combination of the Google Apps suite of productivity applications and the Salesforce suite of Customer Relationship Management (CRM) applications enables businesses to effectively communicate and collaborate without any hardware or software to download, install or maintain. Salesforce for Google Apps also leverages the Force.com Platform and Google’s open APIs, opening up even more development opportunities for developers and partners. “Google and salesforce.com have always had similar models and philosophies about delivering innovations made possible by the Internet,” said Eric Schmidt, CEO of Google. “Salesforce.com was a pione...
NTRsupport Remote Software works in Leopard for CRM, Help Desk Support
2008-04-14 10:34:00 If you’re familiar with using PCAnywhere, WebEx, VNC or even Microsoft Remote Desktop / Microsoft Remote Assistance to do remote control for support, read on… If you need On-Demand Remote Support to your customers or employees ? anywhere and anytime, read on… NTRsupport remote software works in Leopard Last week, NTRglobal announced the expansion of support for its ... More About: Software , Works
Parature Announces Integration Partnership with Angel .com
2008-04-12 10:15:00 The Global Leader in On-Demand Customer Service Software Partners with the Industry Leading Business Voice Solutions Provider Vienna, VA - Parature, the global leader in on-demand customer service software, announced today an integration partnership with Angel .com, a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions. As part of the partnership, Angel.com’s ... More About: Integration , Press Releases
ITIL & Service Oriented Architecture
2008-04-11 18:12:00 By David Nichols, www.itsmsolutions.com The full article can be found here. We hear a lot of buzz these days in software circles about Service Oriented Architecture (SOA). Software architects certainly place prime emphasis on it. But, beyond sharing the ‘SOA’ acronym with ITIL’s ‘Service Outage Analysis,’ how closely does Service Oriented Architecture really align with ITIL? Read ...
Microsoft Navision ERP Selection for SME ? Things to be Consider
2008-04-11 10:59:00 Microsoft Navision is specially designed for SME (Small and Medium Size Enterprises). It fulfills all basic requirements and needs of SME. Cost and time is the key area for any SME. They are more concern about cost and time for ERP software Implementation. Navision standard implementation takes lesser time as compare to other branded ERP ... More About: Microsoft , Things , Enterprise Resource Planning , Selection
eGain Named ?One to Watch? for 2008 by CRM Magazine
2008-04-10 10:54:00 MOUNTAIN VIEW, CA, (MARKET WIRE) — eGain Communications (OTCBB: EGAN), provider of the industry’s top-rated* multichannel customer service and knowledge management software for in-house or on-demand SaaS deployment, announced today that CRM magazine has named the company as the “One to Watch ” for 2008 in the web interaction management category. The award was based on a ... More About: Magazine , Press Releases
SAP Business One CRM Implementation Notes
2008-04-09 10:57:00 SAP B1 ERP has integrated CRM functionality and you can purchase named user licenses for CRM only at half of the normal all-in-one user license price. Client Relation Management business logic typically fits to your sales people and considering typical business office, you may have as many as half of all office employee working ... More About: Business , Notes , Enterprise Resource Planning , Implementation
Soffront Receives 2008 CRM Excellence Award from Customer Interaction Solut
2008-04-08 19:30:00 Soffront CRM Singled Out for Helping Clients Improve CRM FREMONT, Calif.–(BUSINESS WIRE)–Soffront (www.soffront.com) announced today that Technology Marketing Corporation?s (TMC) Customer Interaction Solutions® magazine (www.cismag.com) has named Soffront CRM as a recipient of a 2008 CRM Excellence Award . Customer Interaction Solutions has been the premier publication in the CRM and call center industries since 1982. ?We are ... More About: Press Releases
Sugar CRM - A New Roadmap to Commercial Open Source Technology
2008-04-08 10:53:00 Sugar CRM is commercial Open Source Customer Relationship Management (CRM) software for companies of all sizes, based on LAMP stack (Linux-OS; Apache-Web Server; MySQL-Database Server; PHP-Programming Language). Its rich functionality and intuitive user interface provides a gateway to all CRM applications thereby enabling corporates to migrate to SugarCRM to expand their customer base. Sugar CRM ... More About: Technology , Commercial , Sugar
Powerful Online Sales Software and Full CRM for No Software Fees
2008-04-07 04:44:00 Get Online Sales Software and Full CRM:customer relationship management software without any user fees. Finally an open source online sales software, fully functional that will help grow one’s business and is affordable. Dallas, TX, April 05, 2008 –(PR.com)– DataForceCRM, a leading online sales tool provider is offering an online sales software and CRM product to all ... More About: Press Releases , Fees
Avidian Technologies Prophet CRM Software Allows SMB to Provide Large Busin
2008-04-01 07:34:00 Avidian Technologies ? Prophet CRM Software Allows Small and Medium Businesses to Provide Large Business Customer Service. Bellevue, WA, March 29, 2008 –(PR.com)– In today?s ultra competitive international corporate arena, size doesn?t matter. Whether a business is comprised of one person or has a payroll of thousands of employees, the end result can still be a cadre ... More About: Press Releases
LiveOps Now Available on Salesforce.com AppExchange
2008-03-31 16:37:00 SANTA CLARA, Calif., March 27, 2008 /PRNewswire/ — LiveOps, the virtual call center company, today announced the integration and certification of its On-Demand Call Center Platform with the Salesforce CRM application suite. This integration provides in-bound and out-bound telephony management, call routing, agent availability, CTI screen pop and call control for use with Salesforce CRM. ... More About: Press Releases
SugarCRM Announces CRM Acceleration World Tour
2008-03-31 07:19:00 Global Sponsors IBM and Research In Motion Join SugarCRM to Deliver One-Day, Intensive CRM Strategy and Product Education in 15 Cities Around the World CUPERTINO, Calif.–(BUSINESS WIRE)–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced its CRM Acceleration World Tour , covering 15 cities on three continents. The first CRM ... More About: Press Releases , World Tour
InfoStreet Announces Small Business CRM
2008-03-24 15:26:00 InfoStreet Inc.,creator of the fully managed, Web-based IT and productivity software suite, StreetSmart, recently announced Version 2 of its popular Customer Relationship Management (CRM) application. StreetSmart?s CRM is aimed at small businesses, particularly those which do not wish to spend the 65-dollar and up (per-user) price of other Web based CRM offerings. StreetSmart?s CRM offers ... More About: Business , Small Business , Press Releases , Small
Oracle Releases Oracle CRM On Demand with New Social Networking
2008-03-19 01:30:00 Oracle Releases Oracle CRM On Demand Release 15: Oracle CRM On Demand Release 15 Delivers End-User Productivity Enhancements with New Social Networking , Collaboration and Mobile Capabilities REDWOOD SHORES, Calif., /PRNewswire/ — Oracle (Nasdaq: ORCL) announced Oracle(R) CRM On Demand Release 15, the latest release of Oracle’s industry-leading on-demand CRM service that continues Oracle’s commitment to ... More About: Social Networking , Oracle , Press Releases
CDC Software Announces Pivotal CRM On Demand
2008-03-18 18:55:00 First Pivotal CRM On Demand Application for Institutional Asset Management Provides Industry-Specific Functionality With the Choice of Hosted and On-Premise Deployments ATLANTA & HONG KONG–(BUSINESS WIRE)–CDC Software , a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a provider of industry-specific enterprise software applications and business services, today announced general availability of Pivotal CRM On Demand ... More About: Press Releases
ReachForce Launches New Partner Network to Enhance Value of CRM Ecosystem
2008-03-18 06:55:00 ReachForce partners with Sales, Marketing and Service & Support Automation Providers to bring the critical value of CRM data to the SaaS Sector. Austin, TX (PRWEB) March 17, 2008 — ReachForce Inc., a worldwide provider of OnDemand software and data services for targeted lead generation, today announced the launch of the ReachForce Partner Network . This consortium ... More About: Press Releases , Ecosystem
vtiger Upgrades Leading and Fully Open Source vtiger CRM Suite
2008-03-17 07:37:00 vtiger today announced the availability of vtiger CRM 5.0.4, a new release of its fully open source CRM suite with a number of improvements and feature enhancements. vtiger CRM integrates many useful CRM functions including Sales Force Automation, Customer Support & Service, Marketing Automation, and Inventory Management. vtiger CRM is widely used around the world, ... More About: Open Source , Open , Press Releases , Source , Open-Source
ERP - Multiplus Casestudy - video
2008-03-13 07:07:00 This video is helpful when your team is considering an ERP for your company. It is worthwhile looking at companies across industries to appreciate the wealth of applications of ERP. For example, Ulstein Verft is an international company, renowned for innovative ship design and advanced ship building. The company has successfully implemented ERP ... More About: Video , Enterprise Resource Planning
ERP Applications: Myths And Misconceptions
2008-03-10 08:57:00 By Alexander Gordon Any new technology is bound to have its share of myths and misconceptions. ERP is no different, and integration of ERP is an especially fuzzy area. Most small business owners think of ERP in terms of old communication principles, and think of ERP as no more than an upgraded version of old systems. Some ... More About: Applications , Myths , Misconceptions , Enterprise Resource Planning
2008 CRM Excellence Award
2008-03-08 05:32:00 TMCnet is currently holding its annual CRM Excellent Award competition, and its deadline is nearing. This award could be a great PR and ‘thumbs up’ for your team’s effort to install and manage your corporate CRM. Why not reward an outstanding job of your team? The company, TMCnet, says that for its Ninth Annual CRM Excellence Award, ‘winners will be chosen on the basis of their product’s or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer.’ ‘To be considered for the CRM Excellence Award, companies must submit an essay, in case study format, that documents an installation for a client company. Include background on the client company, their problems, the reasons they chose your company’s product and/or service, the installation process and the results, post-installation (include hard numbers, if available).’ Of cours... More About: 2008
10 Essential Tip Regarding ERP (Enterprise Resource Planning) You Should Kn
2008-03-07 08:37:00 Enterprise resource planning and implementation in any organization needs knowledgeable selection of the right ERP software. More About: Planning , Resource , Enterprise , Enterprise Resource Planning , Essential
Salesforce.com Enticement Program: Migrate with Ease
2008-03-06 05:11:00 There are an increasing number of frustrated Salesforce .com clients who are in search of a new CRM provider. This has lead Salesboom.com to create a Salesforce.com Enticement Program which is designed for displeased Salesforce.com customers who are looking to migrate to another CRM provider. Throughout the duration of this program businesses who migrate to Salesboom.com ... More About: Press Releases , Ease , Migrate
ERP Software - The Effective Sharing Of Data Across The Enterprise
2008-03-05 08:35:00 By Aaron Prather ERP integration is focused wholly on the transaction-oriented business processes, with CRM being considerably more valuable to users when selected back end data is available and viewed by every employee utilizing the CRM. Getting into the ERP integration business may be part of a strategic plan, or arise from a particular business ... More About: Software , Data , Sharing , Effective , Enterprise
How to Select and Implement an ERP System - part 2
2008-03-04 08:52:00 Contiuation of part 1 of the article: Attend demonstrations The vendors should now know your Critical Success Factors and key requirements, and should be given an agenda so that time is allocated properly. You should attend no more than 4 demonstrations, and limit the time to 2-3 hours. Ask each attendee to identify major strengths and weaknesses, ... More About: System , Part , Select , Enterprise Resource Planning
How to Select and Implement an ERP System - part 1
2008-03-03 08:48:00 By Kael WHAT IS ERP? ERP is a term that is widely used yet probably not well understood. It stands for Enterprise Resource Planning and although it was initially targeted to manufacturing companies, today it encompasses any product that can be used across an enterprise. When implemented effectively, ERP enables companies to break down traditional organizational silos, ... More About: System , Part , Select
LogicBright CRM Faster with More Advanced Features
More articles from this author:2008-03-03 05:09:00 LogicBright CRM is launching version 1.5 on March 2nd, 2008. The new version is faster, easier and more customizable than before. LogicBright CRM is an innovative contact manager for small businesses. Kansas City, KS (PRWEB) March 2, 2008 — LogicBright CRM, a web based small business lead and contact management software, is faster and better than ... More About: Features , Press Releases 1, 2, 3, 4, 5, 6, 7 |
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