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CRM SAAS is catching on, worldwide
2008-03-02 08:13:00 Even though EMEA (Europe, Middle East, Africa) has the reputation of lagging behind when it comes to CRM adoption, the latest Aberdeen study found that CRM Software as a Service (SaaS) adoption rates in EMEA are equal to those in North America (NA). In this January 2008 study, Aberdeen interviewed 298 companies on their ... More About: Worldwide , SAAS
Latest News in Enterprise On-Demand Software - Feb 28, 2008
2008-02-28 09:37:00 After Breakout Growth in 2007, Daptiv Set to Pioneer Enterprise Work … Forbes - Daptiv, the on-demand leader in collaborative business software, today announced business results from 2007, highlighted by an explosion in the total number of Daptiv users by 116 percent. During the year, Daptiv added 165 new customers. Between 2005 … SaaS and the global ... More About: Software , News , Demand , On Demand
Efficient Customer Relations Thanks to Personalized Service - Casestudy
2008-02-20 00:56:00 This case study about Bertelsmann. The case study reveals how this company uses CRM analytics to create personalized service. This in turn results into efficiency in its customer relationships. Bertelsmann CRM SAP Casestudy. This is one of the world’s largest retail companies in public media, with 40 million members in its book clubs ... More About: Sales , Service , Customer , Relations , Customer Relations
Latest News in Enterprise On-Demand Software - Feb 15, 2008
2008-02-15 16:45:00 Premiere Global Services Standardizes on NetSuite Global CRM Software MSN MoneyCentral - SAN MATEO, Calif., Feb. 14 /PRNews wire-FirstCall/ — NetSuite Inc. N , a leading vendor of on-demand, integrated business management software suites that include Accounting / Enterprise Resource Planning (ERP), Ecommerce and Customer Relationship … PhoneFusion to Showcase Enhancements to Intelegen Enterprise Class … Earthtimes - ... More About: Demand , On Demand
Maximizer Software Completes CRM Family of Products with Launch of Maximize
2008-02-15 08:06:00 VANCOUVER, BRITISH COLUMBIA — 02/14/08 — To address small businesses’ increasing need for ROI-driven technology solutions, Maximizer Software Inc. (TSX: MAX), the leading provider of simple, accessible customer relationship management (CRM) solutions, today announced the availability of its Entrepreneur Edition - completing the suite of Maximizer CRM 10 solutions. Maximizer CRM 10 Entrepreneur Edition, the ... More About: Family , Products , Press Releases , Launch
Oncontact Software Brings CRM Application to Mobile Devices
2008-02-13 09:55:00 New Oncontact Wireless provides unlimited access to critical business information MILWAUKEE ? Oncontact Software , the experts in mid-market customer relationship management (CRM), today released Oncontact Wireless, a solution enabling users to sync their Oncontact CRM application to mobile devices. Oncontact Wireless uses standard Web services to map and perform two-way data updates and configurable connections ... More About: Mobile , Press Releases , Devices , Application
AlphaGraphics Implements Concursive ConcourseSuite
2008-02-12 18:17:00 AlphaGraphics® Implements Concursive’s ConcourseSuite 5.0 (formerly Centric CRM) to Ensure Consistent Communication With Customers, Employees and More Than 260 Franchise Locations Concursive’s Next-Generation Software Suite Enables the ‘Extended Enterprise’ and Provides Alphagraphics’ Global Franchisee Network With On-Demand CRM, Web Content, and Team Collaboration Functionalities NORFOLK, VA–(Marketwire - February 11, 2008) - Concursive Corporation, formerly Centric CRM, ... More About: Press Releases
iEnterprises Launches Mobile Edge Express for SugarCRM On-Demand Mobile Saa
2008-02-07 09:32:00 Small and Medium Businesses can Conveniently Download and Run their SugarCRM Applications on their BlackBerry Smartphones in Minutes MURRAY HILL, N.J. & CUPERTINO, Calif.–(BUSINESS WIRE)–iEnterprises (http://www.ienterprises.com/), the global desktop and wireless customer relationship management (CRM) experts, and SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today launched Mobile Edge Express ... More About: Press Releases , Demand
On-demand Solutions Enkata closes $8 million in Corporate Financing
2008-02-06 21:11:00 Enkata Technologies Inc., a San Mateo, Calif.-based provider of on-demand performance and talent management software, has raised $8 million in new VC funding from return backers Sigma Partners and Apex Ventures. It has now raised around $34 million in total VC funding since 2001. PRESS RELEASEEnkata, a leading provider of On-demand Performance and ... More About: Financing , Press Releases , Corporate , Solutions , Million
Microsoft Dynamics CRM Live Early-Access Programs
2008-02-06 15:01:00 More information can be found on the Microsoft Dynamics CRM Live blog that focuses on Microsoft Dynamics CRM Live. The Microsoft Dynamics CRM Live Early Access program is a limited-access program available to organizations located in the United States and Canada who are looking to accelerate their adoption of Microsoft Dynamics CRM Live. The Microsoft Dynamics CRM ... More About: Programs
Volcano Corporation Selects Xactly to Drive Strategic Sales Performance Man
2008-02-06 06:03:00 SAN JOSE, Calif., Feb. 5 /PRNewswire/ — Xactly Corporation , the leader in on-demand sales performance management, today announced that Volcano Corporation , a leading provider of products designed to enhance the diagnosis and treatment of vascular and structural heart diseases, has selected the Xactly Incent(TM) Managed Service for effective and scalable sales compensation management. With Xactly Incent Managed Service, Volcano gains an outsourced, on-demand service for managing incentive compensation that will replace its earlier spreadsheet-based processes. “To help power our company’s continued growth, we chose Xactly Incent’s on-demand software solution to automate and improve the business-critical process of sales compensation management,” said George Quinoy, vice president of global sales, Volcano Corporation. “After reviewing both on-premise and on-demand applications, we selected Xactly Incent as it demonstrated powerful functionality... More About: Performance , Sales , Drive
Latest News in Enterprise On-Demand Software - Feb 5, 2008
2008-02-05 09:38:00 Cheat Sheet: Software as a service Silicon.com - … may variously hear this model referred to as ‘on-demand … management (CRM) and business apps such as enterprise … emailing somebody to find out which version of a software program they are using before swapping files. Similarly there are on-demand … NetSuite Announces Timing of 2007 Fiscal Year Financial Results … MSN MoneyCentral - SAN MATEO, Calif., Feb. 4 /PRNews wire-FirstCall/ — NetSuite Inc. N , a leading vendor of on-demand, integrated business management software suites that include Accounting / Enterprise Resource Planning (ERP), Customer Relationship Management (CRM … EBS-RAD(TM) LLC Provides Maritime Industry Verticals On NetSuite’s ERP … Forbes - … ports and marinas have in moving to an advanced technology by choosing a Software … and innovations including additions to SuiteScript - which allows for on-demand … to manage core busines... More About: Demand , On Demand
NetSuite Gets Mixed Reviews From Analysts
2008-01-31 21:06:00 From CNN. THE RATINGS GAME: NetSuite Gets Mixed Reviews From Analysts SAN FRANCISCO (Dow Jones) — About a month after NetSuite Inc.’s successful public debut, analysts remain upbeat about the software firm’s long-term prospects, but are divided on its near-term direction. NetSuite (N) shares were down about 1.5% early Tuesday afternoon at $28, up 8% from its initial ...
EnterpriseWizard Releases Customizable CRM
2008-01-31 15:06:00 Click here for the full story. EnterpriseWizard this week is releasing the 2.0 version of its CRM application, a product built on top of its SaaSWizard Web application development platform and designed to be easily customizable. EnterpriseWizard 2.0 employs templates and drag-and-drop-style customization of tables and fields through a browser-based interface. Users can also define business rules, ...
Infusion Software Launches Reseller, Certified Consultant Program
2008-01-30 09:55:00 Channel Program to Expand Infusion CRM Reach to More Small Businesses Across US and Canada Infusion Software , the leading provider of CRM software for True Small Businesses, today announced the launch of its Infusion Certified Consultant channel program. The True Small Business (TSB) market is among the fastest growing in the US. Infusion Software will meet ... More About: Press Releases
Charter Communications 14,000 Customers Loses Email
2008-01-29 09:54:00 People often wonder why I use Outlook as my desktop client that polls and pulls my POP3 email from Yahoo and Gmail. More recently, Gmail supports IMAP, with the “labels” sorted in nice folders. In my article Combining the Power of Gmail and Outlook Email , I gave 5 powerful and productivity tips when used together. The ... More About: Security , Customers , Communications , S 14
Latest News in CRM Help Desk Software - Jan 28, 2008
2008-01-28 15:45:00 Financial Crossing Releases Liability Manager 3.0 Wall Street and Technology - … planned real estate loans, goals and preferences) from CRM systems, data repositories, planning software or … committed by Jerome Kerviel, a trader working on the futures desk at … This white paper will help you find out if your organization is … Latest News dBusinessNews.com ... More About: Software , Desk , Help Desk , 2008
vtiger CRM: Enterprise-ready Open Source CRM software
2008-01-24 09:16:00 With all the hype going towards SugarCRM and its Open Source software platform, the next best option out there is vtiger CRM. In 2008, we’ll see these two companies battle it out. vtiger CRM is an enterprise-ready Open Source CRM software mainly for small and medium businesses. vtiger CRM is built over proven, fast, and reliable LAMP/WAMP ... More About: Software , Open-Source
SAP Business One - Local ERP for Multinationals - Brazil
2008-01-24 07:27:00 By Andrew Karasev A multinational corporation usually has to consider two major criteria in overseas subsidiary Materials Requirement Planning (MRP) system selection. First is its integration with Corporate Enterprise Resource Planning (ERP), deployed in the Headquarters. Second is the localization status of the proposed ERP, where localization usually assumes two aspects: compliance to tax legislation ... More About: Business , Brazil , Local
Alltel Launches SalesNOW CRM BlackBerry Mobile App
2008-01-22 19:02:00 Alltel Wireless Launches SalesNOW Sales tool for mobile professionals provides information in the palm of your hand LITTLE ROCK, Ark. ? Alltel Wireless, America?s largest network, today announced that it is the first U.S-based carrier to offer small business customers SalesNOW®, a contact, activity and deal management software designed for the BlackBerry® and the Web. SalesNOW utilizes ... More About: Mobile , Blackberry , Press Releases , Alltel
BizAutomation. com Targets NetSuite in Small-Busienss CRM, ERP Market
2008-01-22 05:52:00 From www.intelligententerprise.com BizAutomation.com, a maker of software that for managing customer relations, sales and accounting, plans to launch its software-as-a-service products out of beta next month, taking on NetSuite in the small-business market. The company, which also offers on-premise software, introduced its Web-based applications in beta in late October, expecting to fill what BizAutomation.com believes is a ... More About: Market , Press Releases , Small
Zoho CRM - Affordable Enterprise On-Demand CRM
2008-01-18 09:53:00 2008 will be the year of Enterprise On-demand software and solutions. Make a decision based on costs, end-user usability & simplicity, and the ability to configure or customize. If the end user can’t figure it out, good luck getting approval. You may get a lot of garbage data from the resistance of the users ... More About: Zoho , Demand , On Demand
Kodak: Siebel CRM for Uniformity & Forecasting - Sales Force Case Study
2008-01-17 09:44:00 Siebel CRM On Demand brought Kodak ’s GCG three key benefits: 1. Brought uniformity of reporting and pipeline forecasting to US Sales staff 2. Delivered real-time analytics for Sales staff and management 3. Provided a uniform set of processes for integration of all US/C acquisitions. To build Kodak’s market position in the professional graphics segment, it bought ... More About: Marketing , Study , Force
CRM?s Consolidated Customer & Sales Info Allows Spherion to Improve Strateg
2008-01-16 21:16:00 This case study shows how Spherion needed to accurately track add-on services being delivered to clients. It explains how their chosen CRM solution delivered the desired results. The consolidation of customer and sales information now helps Spherion to up-sell and cross-sell services among customers. Spherion choose a solution that customized salesforce.com’s CRM On ... More About: Sales , Customer , Info , Improve , Allo
Etelos CRM for Google Apps
2008-01-16 15:00:00 Etelos CRM for Google Apps is a feature-rich Customer Relationship Management application that gives any business the ability to automate and manage customer follow up. The features available in Etelos CRM for Google Apps are powerful, yet simple to use. The product is available in four editions: Personal, Professional, Enterprise, and Developer. To see which ...
Selltis Launches Next-Generation of Hosted Customer Relationship Management
2008-01-16 05:34:00 NEW ORLEANS–(BUSINESS WIRE)–Selltis, LLC, a provider of on-demand customer relationship management (CRM) software for end-to-end sales process automation, today launched the next-generation version of the company’s namesake CRM solution, Selltis Sales 5.0, which is delivered via a hosted, software as a service (SaaS) business model. Expanding on the company’s unique, Hyperrelational™ technology thatoffers“many-to-many” data linking, ... More About: Management , Relationship , Press Releases , Customer , Customer Relationship Management
Microsoft Working To Quell Partners? SaaS Fears
2008-01-15 15:00:00 Whenever a discussion about Software-as-a-Service breaks out among solution providers, one issue that immediately pops up is where the channel will not only fit into — but also profit from — a scenario in which applications are delivered by vendors to end users as services. Microsoft , which in the first half of the year plans to ... More About: Partners , Working , Fears , SAAS
Latest News in CRM Help Desk Software - Jan 15, 2008
2008-01-15 09:01:00 Epicor/CRS Announces Expanded International Capabilities and Support Consumer Electronics Net - … in Malaysia, which will provide implementation, training and help desk and … of Epicor Software Corporation - provides retail management software, hardware, and services to help its … resource planning (ERP), customer relationship management (CRM … 3DXplorer(R) From Altadyn to Change Web Landscape TMCnet - ... More About: News , Desk , Help Desk , 2008
Salesforce .com Announces ?Tour de Force? Platform-as-a-Service World Tour
2008-01-15 05:23:00 From PR Newswire SAN FRANCISCO, Jan. 14 /PRNewswire-FirstCall/ — Salesforce.com , the market and technology leader in Software-as-a-Service and Platform-as-a-Service, today announced “Tour de Force ,” a worldwide road show designed to inspire and educate customers, partners and developers on the power and innovation of the Force.com Platform-as-a-Service. Tour de Force begins with ... More About: World , Press Releases
So You Want to Go Open Source?
More articles from this author:2008-01-14 09:27:00 When Linux first came out, several companies balked at the idea of having Open Source in their organization. Support and Security were the two main concerns. Their logic was “if the code was readily available, then hackers would have access to it too”. Well, I don’t know about you, but software vulnerabilities and identity ... More About: Open-Source 1, 2, 3, 4, 5, 6, 7 |
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