Ich Bin Ein Customer - Your number one Source Of CIch Bin Ein Customer - Your number one Source Of CIch Bin Ein Customer - Your number one Source Of Customer Relations Information! Articles
The Perfect Support
2008-02-06 11:49:00 Imagine yourself as a person running a small-medium sized online store that concentrates on affordablly prized gift items, and say, it’s Christmas time. Everybody is on a shopping spree, and you have been waiting for this vacation to arrive, as it is the time of the year when your business really blooms, and with which’s ... More About: Articles , Support , Perfect
Transactional Fold Creating Customer-Lead, Trust-based Value Generation Se
2008-02-01 14:52:00 Summary Overview This article explains how an enterprise can leverage increased value generation, thereby aiding competitive advantage, by adoption of the `Enterprise Value Generation Service Orientated Architecture Platform’ (SOAP). The SOAP model presents a holistic, product independent, business-integrated approach to creating a customer-lead, transactional trust-based, market leading enterprise. The model creates ‘transactional fold’ - between ‘customer desire & ... More About: Articles , Customer , Creating , Trust
Is Bad Customer Service Killing Your Business
2008-01-27 23:09:00 It’s time to beat the old bad customer service drum again. I know, I’m sick of beating the drum, too, but as long as bad customer service runs rampant through so many businesses I feel it is my entrepreneurial duty to bring it to your attention. So grab a pen and prepare to listen to ... More About: Business , Articles , Customer Service , Service , Customer
GTA IV
2008-01-27 23:07:00 This I gotta get! So should you! addthis_url = 'http%3A%2F%2Fblog.ibeim.com%2F2008%2F01% 2F27%2Fgta-iv%2F'; addthis_title = 'GTA+IV'; addthis_pub = ''; More About: Other
Three Myths Of Customer Service
2008-01-25 13:54:00 At one time or another, all of us have been aggravated by bad customer service. The complaints are familiar: the dry cleaner who refuses to accept responsibility for staining your shirt; the salesperson who talks to a friend on the phone while handling your transaction; the hotel clerk who treats you like a trespasser instead ... More About: Articles , Customer Service , Service , Customer , Myths
Silly Service has its Serious Side - Test Your Customer Service Knowledge!
2008-01-24 10:10:00 Who says service is serious? Customer service can be silly too. Take this fun quiz to test your customer service knowledge. You may be a service ace if you both pick the correct answer to each of these ten questions, and understand why these answers are correct. 1. A complaining customer is: A. Always right B. Almost right C. ... More About: Articles , Customer Service , Service , Knowledge
How To Sell More To Your Customers -Would You Like Fries With That-
2008-01-20 19:39:00 Adding upsells to our order form. That’s right, regardless of all the different traffic techniques in the world, even with proven sales copy and conversion methods in place, even with years of studying and applying various direct and indirect marketing approaches, the one thing I have found that brings in the most money to our ... More About: Articles , Customers , Sell , Fries
Your number one asset
2008-01-19 12:07:00 Customers put you in business, keep you in business, and they can put you out of business. Therefore, your overriding feelings at all times should be: customer love, customer satisfaction, and customer convenience. Begin by making it as easy as possible for people to purchase what you are selling. That means, taking phone orders, accepting as ... More About: Articles , Asset , Number
How to Measure the Benefit Your Product or Service Offers
2008-01-17 18:53:00 Measuring the benefit of your product or service means putting a specific value on the advantage it offers. For example, it?s ineffective to say your light bulbs are brighter and last longer than the competition?s. You?ve got to let people know that they?re 50% brighter and last two times as long! Your dry cleaning methods ... More About: Articles , Product , Service , Offers , Benefit
Butchering customer service
2008-01-16 17:58:00 All businesses strive to provide excellent customer service, but there’s a fine line between service and servility. Extreme servility is called obsequiousness. Now there’s a word for you to know. Even if you don’t know what it means, you’ve experienced it–maybe in a restaurant, a clothing store, a car dealership, anywhere where employees hope that ... More About: Articles , Customer Service , Service , Customer |
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