Gordon Whyte's Blog of the daily challenges of an

RSS Feed Homepage

Articles: 1, 2, 3, 4, 5, 6, 7

The Teqlo Adventure, early days in the development off an Ocean liner
2007-07-27 08:04:00
?The boiling of the ocean begins with a single puddle.? by Peter Rip,Todays post is by an early stage VC from http://www.crosslinkcapital.com/ a VC based on the West of of the USA, it is a warts and all look at one of there companies, it talks about the growing pains for a IT based start up. This is not a company looking for a way to survive, but it is a Tug looking to become an ocean liner....The Teqlo Adventure Few VCs admit to their misfires, though misses are more common in this business than hits. One of the reasons I write this blog is to add some transparency to an all too opaque business of private equity. It has been a while since I talked about Teqlo.com here. Some of you may be aware there have been some changes recently. Others may have been to the web site recently and said ?huh?? I figure the only authentic thing to do is to talk about this again, even when it is in an ambiguous period of re-birth. This ugly period is a re-tooling of the premise of the business to give ...
More About: Development , Ocean , Days , Early

Meetings are a waste of time are they ?
2007-07-26 08:27:00
HOW TO HAVE A GOOD MEETINGFirst of all, consider whether the meeting is really necessary. To have a meeting just for the sake of it is a waste of time and resource. Could the business in hand be dealt with by a telephone call, an exchange of e-mails, an audio conferencing call or a video conference or could it simply wait until the next scheduled meeting?If a meeting is necessary, make sure that the right people are going to be there. Too many people and the meeting is likely to be unproductive; too few and affected individuals are likely to feel excluded. If the meeting is of a standing body, extra individuals may need to be invited for particular agenda items.Make sure that everyone knows in good time when and where the meeting will be held, who will be there, and what will be discussed. If you know that someone is out of the office or on holiday until just before the meeting, make special arrangements to advise them of the relevant details.Make sure that everyone has the agenda, ...
More About: Time , Meetings , Waste

Route master,Master Map maker, Resource finder
2007-07-25 08:22:00
Three key roles in any Technology based company Companies require an objective, a way to get there, someone to lead them along the road, a map or roadmap to get to there objective and the provisions(resources) to get there. I have take some liberty in titles and decided to swap names from today's terminology and define them in "Ye Olde World" terms. Master Map Maker aka: CTOThis function defines the Technology that a company will follow, whether it is a service provider or product based organization, the technology road map it a critical tool to lay out the map by which the company is going to achieve it's goals, time needs to be taken to look at the various scenarios when laying out the road map, this will drive the other two roles.Route Master aka: COO The role here is to execute on the road map, making sure that all the required resources are in place or will be when they are required, scoping ahead and checking that the route chosen is the correct one, keeping an eye on market...
More About: Finder , Resource

The story of the "New West"
2007-07-24 15:18:00
How New West got started:This is a great article for those who want to start there own online business.By Jonathan Weber , 6-27-07Almost every week, I get at least one call from someone who is interested in starting an online publication in their city/ town/ region and wants to ask my advice. I try to be helpful, though since I started New West I?ve also tried to avoid punditizing about this sector and instead prove that I can actually make a successful business. But now that we?re more than two years in and doing pretty well, and interest in this kind of venture only seems to be growing, I thought I?d offer some public answers to the proverbial Frequently Asked Questions. Hopefully these thoughts are worth a bit more than you?re paying for them, but no promises!Why did you start New West?In 2002, I was invited to be a visiting professor of journalism at the University of Montana. When I came to Missoula, I got very interested in what seemed to be a big story - the dramatic growth a...
More About: Story , The Story , Tory

The use of Lean manufacturing at Zetex Semiconductors UK.
2007-07-23 09:19:00
It is good to read about a company who is doing well in the UK, in a very competitive market, interesting read, I met with Zetex's Operations Guru about three years ago, interesting company, with a strong management team......Zetex Semiconductors, Diet of lean and chipsManu facturing in Action, Source : The ManufacturerZone In an industry increasingly dominated by Far East manufacturing, Zetex Semiconductors is holding its own ? and making impressive strides on its lean journey, as Mick Conlon told Bernie SheehanIn November Zetex Semiconductors became a certified partner of Osram?s ?LED light for you? network, designed to provide a worldwide source of technical expertise in LED lighting. Osram ? one of the world?s leading lighting manufacturers ? holds a number of key patents in this area and the certification will give Zetex early access to the very latest LED-based lighting projects and technologies ? and help it to shape future solutions.Zetex offers a growing range of IC (integr...
More About: Lean , Lean Manufacturing , The U

Case study off modern manufacturing in an old and historic Industry
2007-07-20 09:49:00
This is an article summarised from "The Manufacturer.com" an interesting website.....although many of the techniques talked about were in use in the Semiconductor Industry 15 to 20 years ago, but it is still good to see them being applied well in this company who are making an old product new.... David Bailey is factory manger of Twining?s Andover plant where 230 staff are dedicated to the production of specialty teas. The factory shift patterns cover seven days a week to process, blend and dispatch 1.8 billion tea bags and 3000 tonnes of leaf tea each year. The product range is segmented into Classics, which are refined, traditional tasting teas, followed by the more delicate Light Classics. Aromatics are richly scented teas, of which Earl Grey is the most famous example. Then there are combinations of fine teas with fruit or flower flavours, followed by reserve loose tea blends for true connoisseurs. Output from Andover is destined principally for the 120 countries that represent ...
More About: Study , Historic , Case , Modern

Resolve Conflict if you need too
2007-07-19 12:35:00
A conflict resolution tool box by Roger Darlington:Be calm. Conflict usually engenders strong emotions and even anger but, in such a state, you are unlikely to be particularly rational or in the mood for compromise.Always show respect. However much you disagree with someone, attack the argument, not the person. To use a sporting metaphor: play the ball, not the man. As Nelson Mandela explained in his autobiography "Long Walk To Freedom": "I defeated my opponents without dishonouring them".Be magnanimous. In truth, most conflict is over matters of little substance and often it is mostly pride or status that is at stake. Consider conceding the point to your opponent. This will save you time and energy and you can concentrate on the important issues of difference rather than the smaller ones. Also, if your concession is done with good grace and even some humour, it will disarm your opponent and make him/her look small-minded by comparison.Discuss or debate. So often, conflict is create...

The Morning walk around
2007-07-18 08:00:00
"Walk ing the Job" I have found that the morning "walk the job" is a powerful tool for you tool kit, when was the last time you walked the floor? not just to the coffee machine or to your "mates " desk, this has been spoken about at length by the management gurus in there "walk the job management theories" they had some of it correct but it is not the panacea to all ills in the company , but it does help a lot:Some of my thoughts on the matter:Be prepared to give answers on the topical subjects/ questions that are being discussed in the organization, Have a daily sound bite prepared, if it was a good day in making orders or shipments say it!!Get to know the folk you will be talking to, show a personal interest, they work for you, you trust them, (book: The CEO and the Monk by R.B. Catell, Kenny Moore, and Glenn Rifkin ) If you are asked or you see something that needs to get fixed and you commit to doing it, treat it like you would if a customer had the same problem, get it fixed ...
More About: Morning , Round

Making a good presentation
2007-07-17 14:38:00
Some wisdom on presenting live to an audienceUse PowerPoint if the facilities are available. Although some speakers seem to have taken an aversion to PowerPoint, it is so convenient and ensures that your presentation has a clear structure and something for your listeners to take away. Be very clear about how much time you have - and stick to that time in preparing your presentation. It's very difficult to 'cut' a PowerPoint presentation at the event itself, so it's a great mistake to run out of time. Most presenters prepare too much material; but nobody ever complains that a presentation was too short (it always allows more time for questions). Be very clear about your key message - and ensure that everything in your presentation is both consistent with, and supportive of, that key message. You should be able to articulate the message in a phrase or a sentence and indeed you might want to use that phrase or sentence in one of your first slides, or one of your last, or even both....
More About: Good , Presentation , Maki , Makin , Resent

Some steps of wisdom from Bill Burnham on raising VC money
2007-07-13 08:17:00
10 Pragmatic Steps To Raising Venture CapitalThis 10 step method is to help you get your foot in the door of a high probability VC. Once you get in the door, the rest is up to you, I would like to thank Bill Burnham from for summarising his wisdom and putting this list together, Bill is running a hedge fund called Inductive Capital, and before that was a major VC, so he knows what he is talking about first hand. 1. Prepare a 10-15 page power point presentation and a 1-2 page executive summary. That?s it. Don?t bother with a 100 page business plan, no VC is going to read it. Make sure the documents cover: stage, location, team, market, market size, business, business model, capital structure, and capital required.2. Get a list of VC funds. There are many association that are on the web for your own geographical location3. Go through the raw list and identify those VC firms that make investments in your sector, stage, and city. You can do this by going to each firm?s website and revie...
More About: Money , Wisdom , Some

Induction on day one of your new job
2007-07-12 08:16:00
Ever thought what it is like joining a start up ? read on this captures your first day at a start up company, slightly tongue in cheek but it gives a good impression of what to expect, forget the complex induction procedures or the soft start, it's hit the road running and in top gear or ............Welcome to Day One of your New Startup JobWelcome to the first day of your new startup job! We're so excited that you've decided to be part of our venture. You're going to find that compared to your old job at a big, stodgy corporation, a startup is a totally different world.To get you acclimated to the change, let me walk you through the perks and benefits of your new job while you settle in.We have a Premium Coffee ServiceOh, you want to know where the coffee is?We have an amazing service that offers premium coffees and a full assortment of cakes and snacks. It's called Starbucks, and it's conveniently located two blocks down the street. They aren't around as early or late as we...

One thing you need to do is sell
2007-07-10 07:55:00
You need to sell things You start a company for many reasons, but one of the basic functions in a company is that you must sell your product to make money, to pay your way in the world, you can do this by different sales channels, reps, distributors, online, or cold calling, the list is nearly endless, but there are a few basic things you can do to make sure what ever channel you use, you can make sure it is effective> Case study:I just sold my house last week, and I did not use the Estate agent's services, as I feel they are a rip off, the quality of service they provide in the UK is very poor, in the US it is different and it does add value to the process, but in the UK it is giving away a large amount of money for not much in return. I followed a few basic steps:I knew the market value of the property, from the records of local sales, I knew what I would accept for the sale of the property, so I fixed the price at just below the market value for a quick sale and the money I save...
More About: Sell , Thing , To Do

Planting seeds and growing Oak trees
2007-07-10 07:55:00
Developing the organization.... one skill that a leader needs to learn quickly when getting started is the use of seed planting, you need to be able to sow ideas amongst the team and let them take it from seedling to Oak tree....."Men love to wonder, and that is the seed of science". Ralph Waldo EmersonYou must develop a culture where innovation is a way of life, the leader can prepare the environment, implement support/control systems but for a start up company to survive, it needs to be innovative, flexible, and forward looking."Basic philosophy, spirit and drive of an organization have far more to do with its relative achievements than do technological or economic resources, organizational structure, innovation and timing." Marvin BowerThe leader needs to direct the growth and focus of innovation in the same way you train trees to grow straight, not constraining too much but just enough to give the proper focus to the company."In order to succeed you must fail, so that you know w...
More About: Trees , Growing , Plan , Rowing , Plant

HOW TO BUILD A TEAM
2007-07-09 11:10:00
HOW TO BUILD A TEAM By Roger DarlingtonRoger Darlington, Roger Darlington is a portfolio worker, specialising in the communications field:He is a Member of the Ofcom Consumer Panel which provides independent advice to the regulator on broadcasting and telecommunications issues.He is a Council Member of Postwatch which is the consumer body for postal services.He is a Consultant to Connect, the trade union for professional staff in the telecommunications industry.He is a Support Trainer with Lamont Associates, a training consultancy specialising in transformation at work. Thought for the Week: "By three methods we may learn wisdom: first, by reflection, which is noblest; second, by imitation, which is easiest; and third by experience, which is the bitterest." Chinese philosopher Confucius (551-479 BC) HOW TO BUILD A TEAM A team needs a good leader. Usually, in a work situation, the leader is chosen by people outside the team. In more social contexts, the team may choose the leader. A ...
More About: Team , Build

Friday afternoon relax
2007-07-06 15:18:00
What People Talk About By Guy KawasakiLois Kelly is the author of Beyond Buzz: The Next Generation of Word-of-Mouth Marketing . This is her explanation of the top nine types of stories that people like to talk about. If you?re pitching your company to investors, customers, partners, journalists, vendors, or employees and you don?t use at least one of these types of stories, you probably have a problem. Aspirations and beliefs. More than any other topic, people like to hear about aspirations and beliefs. (This may be why religion is the most popular word-of-mouth topic, ever.) Sun Microsystems? Scott McNealy?s point of view about ending the digital divide is aspirational as is Patagonia founder Yvon Chouinard?s views about how companies can grow by reducing pollution and creating more sustainable business strategies. Aspirations are helpful because they help us connect emotionally to the speaker, the company, and the issues. They help us see into a person or company?s soul. David vs....
More About: Friday , Afternoon , Relax , Frida , Day After

Controlling the burn, the cash burn that is
2007-07-05 07:56:00
Controlling the burnI found an interesting post by Seth Levine, on controlling the cash burn, this is the life blood of an early stage company and is the one thing it can control, it may miss the revenue / sales forecast, but it should be able to meet it's cash burn profile.You?re burning too much money By Seth LevineI don't know much about your business but I'd guess that you're burning too much cash.Ok ? that's an over generalization but it's also probably true. Businesses ? and particularly early stage businesses ? have some kind of gravitational pull towards spending too much money. Some of this is just the nature of entrepreneurship ? entrepreneurs tend to be optimistic people who believe strongly in their business idea and their ability to grow their company. Some of this is that spending less money by definition means making trade-offs and potentially slowing down. Some of it may be left over exuberance from the Internet bubble when businesses were rewarded for spending...
More About: Cash , Rolling , Troll , Burn

What to do if you don't want to succeed in business
2007-07-04 12:33:00
What to do if you don't want to succeed in businessI was listening to a discussion on the radio with Steve McDermott about his book "How to be a Complete and Utter Failure in Life, Work and Everything" Steve is a motivational speaker from Yorkshire,UK. I summarised some of what he talked about below, interesting reverse psychology used, not sure if the book works....but I know that it does with the kids, you tell them not to do something!!! and off course that's what they go and do...so below is the recipe to be an utter failure !!!!Step one Don?t decide what you want. If you do decide what you want, don?t think about why you want it. And if you do decide why you want it, commit to believing you can?t have it.Step two Don?t do things on purposeStep three Don?t stop working for a livingStep four Don?t know what you value in life (and if you do, lose sight of it)Step five Don?t spend any of your time in the futureStep six Don?t have any goalsStep seven If you do have goals, don?t pu...
More About: Business , To Do , Sine

So what does your business do ?
2007-07-03 08:09:00
When you first have thoughts of starting your own business, some folk sit and think what can I do to make money and run my own business, I have had the same discussion with my brother-in-law every couple of months, he has an idea and I then ask the questions, what are you going to do, why are you going to do it, and what are you going make out of it, maybe not Harvard business school analysis, but answer those questions without to much thinking and you may have an idea worth progressing, this article below will help you define your purpose for being in business, your guiding inspiration and your direction.What You Need to Know from the folks at BNETWhy am I in business and what do I want out of it?Even before you start to write a business plan, ask yourself the above two-part question. Your answer will quickly prompt other questions; such as the following:Will the business be my principal career activity and primary source of income or a secondary pursuit? Am I launching it as an i...
More About: Business , Sine

Friday afternoon Story
2007-06-29 15:13:00
One Night 4 College Students Were Playing Till Late Night And Didn't Study For The Test Which Was Scheduled For The Next Day.In the morning they thought of a plan. They made themselves look as dirty and weird with grease and dirt. They then went up to the Dean andsaid that they had gone out to a wedding last night and on their return, the tyre of their car burst and they had to push the car all the way back and that they were in no condition to appear for the test.So the Dean said they can have the re-test after 3 days. They thanked him and said they will be ready by that time. On the third day they appeared before the Dean. The Dean said that as this was a Special Condition Test, All four were required to sit inseparate classrooms for the test.They all agreed as they had prepared well in the last 3 days.The Test consisted of 2 questions with the total of 100 Marks.>>( can you guess what the questions were?? Scroll down to see ...)>>>>>>>>Q.1. Your Name........ ......... ...........
More About: Story , Friday , Afternoon , Frida , Day After

Setting the price for your product / service
2007-06-29 08:26:00
This is one area that can catch a company out, what should we charge, if you are a follower into a market with a similar technology, and following the faster / better widget plan then it has been mostly done for you, there is not much of a premium to be had abouve what the market is supporting at present, if you are a new technology into a new market, then it is a lot harder to set the correct pricing strategy. This following article may help you to get that critical part correct, the setting of the pricing strategy dictates how your operation will be structured, and what the key objectives are for development, whether you are delivering a service or product, you will have to deal with cost / ASP pressures and you need to prepare to deal with them, understanding your product / service life cycle and how to extend and replace is key to success. The best source of information for this will be your customer and the end user. Determining the Right Price for a Prod uct or Service by BN...
More About: Vice

Prioritization: Maximizing The Wow-To-Work Ratio
2007-06-28 09:03:00
Prioritization: Maxi mizing The Wow-To-Work Ratio By Dharmesh ShahAt most startups, one of the hardest things to do is prioritize tasks. If your startup is anything like mine, you've got hundreds of things you could work on.There are always more ideas and tasks than there are people to do them. The trick is figuring out what to work on now and what to work on later. I've had to deal with this challenge for most of my professional career. Figuring out how to prioritize is a non-trivial challenge because there are many factors at play. I don't think it's possible to come up with the "optimal" prioritized list of things to do (and even if you had the optimal sequence, you wouldn't know it or be able to prove it). So, the way I like to think about this problem is to analyze the inputs into the function. Here's how I think about prioritization within a startup. Note that these points are related to prioritization of tasks related to the product (in my case, software for internet mar...

The Five Roles of a Great Leader
2007-06-27 17:39:00
An Interesting article for all those who want to make it to the top and be successful, and for those who are there and need some help...The Five Roles of a Great Lead er Taking on the role of leader means wearing many hats. Here are the five that you should learn to wear most comfortably. By Patty VoganIt?s no secret that leaders today must balance many roles and serve multiple audiences, all while communicating one primary vision. In any given business day, you might serve the role of creative business thinker trying to inspire employees to embrace your vision then morph into an industry sage role helping to advance not only your company but your entire industry. Juggling it all might make you feel like a chameleon.At a recent conference, I heard Cara Good, owner and president of WunderMarx, a public relations agency in Tustin, California, speak about the confluence of communications styles and leadership. She outlined how a successful leader is, in essence, a business storyteller p...
More About: Leader

Tuesday morning...how to tell someone how they are doing
2007-06-26 10:51:00
One management task I have seen time and again poorly handled is giving feedback to team members, my wife's boss (as a poor example) uses the shot gun approach, load up, don't aim , fire at the whole team, hoping that he will get the message across to the one or two individuals that he has the problem with. I am sure many of you have seen that approach, it does not work, the targets hide behind the cannon fodder who in turn just get upset with the boss and it all back fires, and reduces his ability to be effective in his role. I have pulled together some thoughts on how to approach this task, and as your company grows, you will need to give feedback, either positive or negative, look on it as small corrections to the companies direction, or small boosts to speed, bad feedback can kill momentum for a while, so do it well , and do it with a the person in mind, not a gun fight at the OK Coral, set the scene, do it without pomp and circumstance, feedback is not praise so should not be...
More About: Morning , Tuesday , Tell , Doing , Some

Peak Performance and getting there in business or sport (6)
2007-06-25 16:10:00
.....Continuing from the last post, I have come to the last part of the model to improve performance.....Step 5: Recognition and CelebrationGive recognition where it is due, and give it in measure to what has been achieved, and celebrate major events in the companies progress. The means of recognition should be thought about, there are better ways than handing out money.RegardsGordonThe daily challenges of an Entrepreneur living in Central Scotland
More About: Business , Performance , Sport , Form , There

Peak Performance and getting there in business or sport (5)
2007-06-22 15:24:00
Peak Performance and getting there in business or sport4. Individual AchievementPart 4 of the plan or route to peak performance of the team, is the use of good solid performance management designed to improve individual achievement in an organization. When a performance management system is successful, employees are able to attain virtually all their performance goals, which lead to successful business outcome. Performance management is the systematic process of monitoring the results of activities and collecting and analyzing performance information to track progress toward planning results. Performance management uses performance information to inform and program decision-making and resource allocation. The main objective is to communicate results achieved, or not attained, to advance organizational learning. The success in a persons individual performance and improvement will benefit the team and the organizationRegards GordonThe daily challenges of an Entrepreneur ...
More About: Business , Sport , Form , There

Peak Performance and getting there in business or sport (4)
2007-06-21 17:04:00
I will post an article I picked up from Rob Smorfitt, have a look at his blog for starting businesses in South Africa, this is to support part 4 of the plan.3. Entrepreneurial Spirit:"....Your entrepreneurial spirit makes you no more than this: A heroic soul born desperately in need of adventure.To you ... a crisis is an opportunity, a moment is an eternity, a rule is a tyranny, a process is a purgatory, a joy is an ecstasy, a daydream is a vision, a hazard is a playground, silence is suffocation, and completion is death.Add to this brutally expansive spirit the overwhelming need to risk, create, and express, so that without the creating of music or poetry or books or businesses or buildings or something of meaning, your very breath is cut off ...You must create , must pour out your entire being in creation and risk.By some strange, unknown, inward urgency you do not feel truly alive unless you are intimately involved in the risk of self-expression.Thank you for having the courage t...
More About: Business , Performance , Sport , Form , There

Peak Performance and getting there in business or sport (3)
2007-06-20 07:41:00
"He who builds a better mousetrap these days runs into material shortages, patent-infringement suits, work stoppages, collusive bidding, discount discrimination--and taxes." - HE MartzPeak Performance and getting there in business or sport part 3He who builds a better mousetrap these days runs into material shortages, patent-infringement suits, work stoppages, collusive bidding, discount discrimination--and taxes." - HE MartzPeak Performance and getting there in business or sport part 32. Process and MetricsThis is another step in building a robust performance enabling model for your business or your workout in the gym :), these two go hand in hand, your business needs processes to operate within and you need to be able to measure the effectiveness of the processes by establishing metrics.Process:Process (lat. processus - movement) is a naturally occurring or designed sequence of changes of properties/attributes of a system/object [1], [2], [3], [4], [5], [6], [7]. More precisely, a...
More About: Business , Sport , Form , There

Peak Performance and getting there in business or sport (2)
2007-06-19 08:24:00
Peak Performance and getting there in business or sport (2)......Continuing from yesterdays post, I thought I would take some time to talk about the five steps I pointed out in Mondays post about performance, today I will talk about step one. 1. Mission, Values, and PrideThe companies mission statement, should be short, and deliver the message in an easy to digestible package, here are some well know companies and there mission statements:3M"To solve unsolved problems innovatively"Mary Kay Cosmetics"To give unlimited opportunity to women".Merck"To preserve and improve human life".Wal-Mart"To give ordinary folk the chance to buy the same thing as rich people".Walt Disney"To make people happy."When you started your company you had a dream, the Mission statement will give you the opportunity to state that dream and how you will deliver it, this will give a focus for the team to work to, the Mission should always be the at the fore front off what you do in the company.This is something ...
More About: Business , Sport , Form , There

Peak Performance and getting there in business or sport (1)
2007-06-18 09:42:00
Peak Performance and getting there in business or sportPeak Performance:The early days of starting up a company require you and the team to be running at peak performance, there can be no poor performance from the team there is no room, it needs to be on it's best game. This is usually the norm for an early doors start up (MBO and MBI's are different beasts), the newness and excitement drive the team forward, they have clear goals and a strong supporting vision, but as the team grows this will start to fade a little and it will need a strategy from the founders to keep the team running at peak performance. I have a tried and tested model that you may help you with this..on the other hand it may not,1. Mission, Values, and Pride2. Process and Metrics3. Entrepreneurial Spirit4. Individual Achievement5. Recognition and Celebration These are five parts of a strategy which you can interlace together to build a strong model this can help to maintain the peak performance of the team. Thi...
More About: Business , Sport , Form , There

Developing the team to excel
2007-06-15 08:37:00
Once you have passed the break even point and the monkey is off your back for a little while something you need to look at is developing the team you have around you, to build a successful company you need to develop the team, stretch them in areas of good performance and help bolster the areas of weakness, everyone can't be good at everything, and it is up to the senior leadership in the team to build up a full set of competences in the company. There needs to be succession planning, I have a good friend who worked for AMAT, Gerry Kelly, and he always said that was a strength in that organization was planning your replacement, how else will you be able to grow and develop and the organization. Have a thing if you need to grow the business by 100% this year do you have the team in place to grow into the roles that will open up, it could be the one thing that stops the growth curve.These are some notes on developing a good performance management system, with these things I would s...
More About: The Team , Team , Excel , Ping , Develop