Mitch's BlogMitch's BlogThis is a business blog concentrating on the areas of leadership, management, diversity, customer service, motivation and healthcare finance. It's written from my own personal perspective of these issues, and occasaional includes other issues as wel Articles
How Did Yahoo?s Leader Do?
2008-05-05 05:18:00 By now, everyone knows that Microsoft has pulled its bid to purchase Yahoo totally off the table. At this point, Microsoft figures it will figure another way to make a dent into the online search market, hopefully finding a way to make its MSN Live search engine a real player in the market. At this ... More About: Management , Leadership , Yahoo! , Leader
Ready To Elect A Negative Leader
2008-05-03 06:45:00 First, the latest TTM Consulting newsletter, Training Training Training, is available here. It was inspired by yesterday’s post on training, which makes sense. I’ve been thinking about the Democratic primary process lately and wondering just what this type of thing seems to do to leadership. It seems that instead of the candidates being able ... More About: Management , Leadership , Negative , Ready , Leader
Does The Health Care System Need Fixing?
2008-05-02 05:28:00 I came upon a post on a blog called The Consumer Health care Blog titled 10 Ways To Fix Healthcare , a list culled from 10 experts, though I’m not sure who they are. I wrote a message on the post, then I decided I wanted to think about it some more afterwards. There’s always this talk ... More About: System , Health Care , Care
Why You Train Employees
2008-05-01 23:57:00 I went to the Liverpool Chamber of Commerce presentation today where the topic was “Learn How To Outsell, Out Manage and Outperform Your Competition“. It was put on by James McEntire of James McEntire Consulting (who doesn’t have a website; we talked about that one). During the presentation, a big topic discussed was ... More About: Employees , Customer Service , Train
The Leaders Versus Managers Debate
2008-05-01 05:54:00 As someone who gives seminars on leadership and management, I have come to my own conclusion that these are two separate things, though it would be great if both eventually end up being the same time. I’ve always said that managers may not be good leaders because many managers end up in the position ... More About: Management , Leadership , Debate , Versus , Managers
I Am Now Meebo?ed
2008-04-30 07:54:00 What is Meebo ? It’s a chat application that one can add to their website so that, if signed in, others can write a live message to them and talk to the person who owns or manages the website. In my case, I’ve added the widget onto my main page, so if there are ...
Are These Cartoons Racist Or Funny?
2008-04-29 08:41:00 I visited a blog earlier this evening called Stereohyped that had a cartoon posted, which I’m going to post at the end of this topic. It seems there were a bunch of cartoons that were basically banned because of the perception that they were racist, based on stereotypes, from the 30’s through the 50’s. ... More About: Funny , Cartoons , Diversity , Racist
Customer Service At The Maplewood Inn
2008-04-25 07:02:00 I went to the official opening of a new hotel in my area this evening, the Maplewood Inn. They opened it up to the local chambers of commerce because they wanted us to see all the work they’d done on the property. I hadn’t realized that it was considered as part of the Days Inn ... More About: Customer Service , Service , Customer
Sometimes We Know Too Much
2008-04-22 17:13:00 First, the latest issue of the T. T. Mitchell Consulting Newsletter, Office Relationships, is now available. On Sunday I met with the members of my very tiny mastermind group, and this time we added a fourth person to the mix. One of the things we usually go over is seeing where we are with our ... More About: Management , Leadership
Book Launch Day!
2008-04-21 08:19:00 It’s launch day for my new ebook Using Your Website As A Marketing Tool, and the special introductory price is only $9.95. Just so anyone who read the previous post on this topic knows, this link is different than the other one. It went to a pre-launch page that will be gone in a day ... More About: Book , Launch
Black Baseball Players; Why It Matters
2008-04-19 07:07:00 Man, I’m starting to feel so old. I was reading this blog called Stereohyped, where the reader was commenting on a story that came out this week stating that the percentage of black baseball players is tied for its all time low. He asked in his post who cares. I was going ... More About: Players , Baseball , Diversity , Black , Matters
Using Your Website As A Marketing Tool
2008-04-17 01:20:00 I’ve written a new ebook titled Using Your Website As A Marketing Tool . Going to that page will allow you to put your name on a mailing list for the launch, which will be on Monday. Who’s the book for? Well, check out the page! For many of you who read my blog, ...
Talking Compliance
2008-04-13 06:00:00 The latest edition of the TTM Consulting Healthcare Newsletter, Serious About Compliance , is now available. Of course it’s always a big deal when hospitals start talking about compliance, but unfortunately some healthcare entities obviously aren’t treating it as serious business, and that’s getting a lot of healthcare folks in trouble. The government, of course, loves ... More About: Talking
What Customer Service Should Really Be For
2008-04-11 19:41:00 How many customer service people does your company have? How many does it need? It’s an interesting question. Some would say it depends on the size of the company, and they may or may not be right. Some might say it depends on the complexity of the issues that a company might have ... More About: Customer Service , Service , Customer
Meeting Allan DeKaye
2008-04-09 07:08:00 Tonight I met Allan DeKaye, one of the people who participated in my interview series. We’d talked on the phone before, but never met, mainly because he lives on Long Island, where I haven’t been in over 20 years, and I live here in the Syracuse area. I always enjoy meeting and having time to ... More About: Healthcare , Meeting
Clemente And King
2008-04-07 15:30:00 Last week I wrote about the anniversary of the assassination of Dr. King . I just came upon this story concerning my favorite baseball player in history, Roberto Clemente, and his relationship with Dr. King, as well as his taking a major stance after his assassination that, unfortunately, not a single American born ballplayer took ... More About: Diversity
Interview Series - Robert Burns Training
2008-04-07 07:31:00 John Burns is a another member of the Professional Consultant’s Association, but we’re also both members of the Syracuse chapter of the American Society of Training and Development. I was always intrigued by his name and his business name, because the two aren’t related; talk about destiny! 1. What is Robert Burns Training?? Dr. John Burns, ... More About: Interviews , Series , Interview
I?ve Got A Couple Of Sneeze Pages
2008-04-07 05:18:00 You’re probably asking what the heck a sneeze page is. Sneeze pages are an accounting of blog posts that you want to always try to make available to your visitors. In essence, if you have written consistently on your blog for just a year, you have posts that most people are never going ... More About: Couple , Pages
The Assassination Of Dr. King - 40th Anniversary
2008-04-04 06:20:00 First, the previous two newsletters for your perusal are thus: Moving Forward Dr. King - The Final Speech The most recent newsletter I just sent out about five minutes ago, and it touches upon the topic of this post in more of a diagnostic breakdown of his final speech. This post isn’t that, though; it’s more of ... More About: Anniversary , Diversity , Assassination
Interview Series - HRM LLC
2008-04-03 22:07:00 I was introduced to Keith through a third party and have worked a couple of healthcare projects with him. I feel I have to specify that because he has lots of businesses, which you’ll note below. Keith is a world traveler, really the first one I’ve ever met, but he doesn’t go to ... More About: Series , Interview
Doing The Right Thing For The Wrong Reason
2008-04-02 18:17:00 Sometimes it takes a hammer to make someone do the right thing, and unfortunately, if you ask me, that’s the wrong reason. In this case, I’m talking about Walmart and its reversal of what was initially a bad decision in trying to take back money it paid for a woman’s health care. The quick detail ... More About: Management , Healthcare , Customer Service , Leadership , Reason
Mitch?s List; A Very Long Post!
2008-04-02 07:54:00 A few posts ago, I wrote something called Mitch’s List Is Coming; this is it. It’s a letter that’s gone out to all my friends and business associates, with an added twist for the blog of thanking people for good things that came my way in the past year. So, this is a ... More About: Post , Motivation , Long
Interview Series - Gift Solutions By Kim
2008-04-01 17:59:00 I knew of Kim Bachstein way before I met her. At one point in my early consultancy I was reaching out to employment agencies just to let them know I was there for management training and executive coaching, and though we didn’t get to talk, one look at her picture and she was hard ... More About: Series , Interview , Gift , Solutions
Whose Responsibility Is Diversity Within The Organization?
2008-04-01 17:45:00 The February issue of Black Enterprise magazine had an interesting report on black board members of major corporations. I have to admit that I’ve never thought about how many black people might be on major corporate boards before, only looking at the sparsity of black CEOs, or minority CEOs for that matter, in the ... More About: Organization , Diversity
Mitch?s List Is Coming
2008-04-01 08:13:00 You never know where a pretty good idea is going to come from. No one could be as surprised as I was when I received an email from a friend of mine named Dean Hua, an up and comer I met on Ryze; seems I’ve met a lot of people on Ryze, doesn’t it? Anyway, ... More About: Motivation , List
Interview Series - GW Chapman Consulting
2008-03-31 07:08:00 I’ve known George for a few years now, and we even worked on one project together. I wish I’d known him when he was vice president of one of the local hospitals because it might have helped my consulting business take off earlier, but so be it. George is one of those guys ... More About: Consulting , Series , Interview , Chapman
Interview Series - Business Theatre Works
2008-03-29 19:27:00 I can’t remember how I got in contact with Richard to tell you the truth, but we decided to meet up with each other for lunch at the Red Lobster in Rochester on a very snowy day that would qualify as blizzard conditions anywhere else in the country. I live in the Syracuse area, ... More About: Business , Series , Interview , Theatre , Works
Can Good Leadership Be Taught?
2008-03-29 19:16:00 I’m asked often if I really believe I can teach anyone to be a good leader. Each time, I’m reminded of a story that I’ve heard told often at this sales training I partake of from time to time. It’s a very short story; actually, more of a scenario. Ten people are brought into ... More About: Management , Leadership , Good
Interview Series - Srim Enterprises
2008-03-28 19:42:00 I met Danny (Dhyaneshwar B. Chawan) through a consultant’s organization I’m a part of (and webmaster and editor of their newsletter), Professional Consultant’s Association of Central New York. He’s someone you don’t meet every day; he’s a Ph. D. food scientist, and the things he’s shared with me and my wife are out of ... More About: Series , Interview
Interview Series - DeKaye Consulting, Inc.
More articles from this author:2008-03-27 20:29:00 I’ve yet to meet Allan DeKaye, though I will be meeting him in about two weeks. I’ve known about him for a long time, though, as he’s a healthcare consultant whose forte is information and statistics. At least that’s the impression I’ve always had about him, as he used to write a newsletter ... More About: Consulting , Series , Interview 1, 2, 3, 4, 5, 6, 7 |
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