Mitch's BlogMitch's BlogThis is a business blog concentrating on the areas of leadership, management, diversity, customer service, motivation and healthcare finance. It's written from my own personal perspective of these issues, and occasaional includes other issues as wel Articles
Busy Days In Syracuse Business
2007-10-12 23:06:00 Over the last two days I’ve gone to some local business events, and decided I wanted to write about them a little bit. It started yesterday morning with a seminar being put on by the Syracuse chapter of the American Society of Training and Development (ASTD), of which I’m a local member. The topic was ... More About: Business , Days , Busy , Sine
No Wonder People Don?t Speak Up
2007-10-08 04:02:00 First, the latest newsletter, We Gotta Talk, on diversity, is out. I was greatly disappointed last week when Marion Jones came out and admitted to using steroids after all these years. After years of denials, her coming out, with tears, and pleading guilty, was quite a shock and stunner to me. Still, I can understand why ... More About: People , Management , Leadership , Speak
Five Big Questions
2007-10-03 17:57:00 A friend turned me on to this little video called Five Big Questions , which is associated afterwards with an ecourse by a gentleman named Michael Bungay Stanier. It’s a pretty neat little video, backed up with what I call bebop jazz, a little long, but very worth watching because it’ll make you think about ... More About: Motivation
Mixing It Up In Fort Lauderdale
2007-09-30 04:58:00 Tonight I’m back home from a convention in Fort Lauderdale . I have to say that I didn’t quite remember some things from the last time I was there, about 3 years ago, and did remember some others. It’s always nice getting together with colleagues who do some of the same things you do, or used ... More About: Healthcare , Fort Lauderdale , Xing
Equal With Animals?
2007-09-22 06:45:00 Along with this business blog, I have a secret personal blog where I can pretty much write anything I want. Me being me, I don’t stray far from who I really am, but I will address certain issues much differently than I will here. One of the things that happens when you participate on a ... More About: Animals , Diversity , Equal
Learn To Shut Up
2007-09-21 17:54:00 One of the things consultant’s do is answer questions. Sometimes, we answer things a bit quicker than we should, but if we’re smart we’ll take some time, sometimes say “I don’t know, but I’ll get back to you”, and then move on. After all, consultant or not, we’re not supposed to know everything. Our ... More About: Management , Leadership , Learn , Shut , Shut Up
Manager?s Duty
2007-09-19 08:02:00 The latest newsletter, A Manager ’s Duty , is available now. Sometimes it seems as though people don’t understand this correlation between management and leadership. I talk about them as separate entities because they are, and yet, for someone to be good at one, they usually have to be good at the other. Doesn’t always happen; ... More About: Management , Leadership , Ager
The 7 Habits Seminar
2007-09-15 04:40:00 This morning I went to a seminar called 7 Habits of 7 Highly Successful People, based on the Stephen Covey book Seven Habits of Highly Effective People. Each of the speakers are, of course, very successful people in their own right. One of them is nationally known; the other is probably one of ... More About: Motivation , Seminar , Semin , Bits
September 11, 2007 - Six Years Later
2007-09-11 17:41:00 The anniversary of the attack on the Twin Towers is upon us again, and yes, I’m still mad about it. You know, one of the premises that most people live off is the thing about wanting to get back at whoever has caused us harm in some fashion, whether it’s us personally, our family ... More About: Years , September , September 11
Luciano Pavarotti and James Brown
2007-09-09 21:06:00 Something a little different here. Within the past year we’ve lost both James Brown and Luciano Pavarotti. I was a big fan of both, for different reasons. James Brown had lots of songs that meant nothing to me except that my parents liked the music until 1968, when he came out with ... More About: Luciano Pavarotti
Upfront Collections Teleseminar
2007-09-06 20:54:00 The same week I’ll be doing the presentation in Arlington, VA, on charge master issues, I’ll also be a part of a teleseminar being put on by HCPro on upfront collections. Along with a gentleman named John Kivimaki, we’ll be covering the pros and cons of setting up such a system in healthcare, as ... More About: Healthcare , Collections , Semin , Coll , Teleseminar
Blog Day 2007
2007-09-01 03:13:00 Once again, it’s Blog Day, where bloggers are supposed to give recommendations to their favorite blogs of the year. Last year I only posted two; so sue me. So, here we go, and, getting this out of the way, I’m not going to post links to blogs my friends write. Cookin’ In ...
Expectations Of Managers
2007-08-31 08:00:00 The latest newsletter is titled Expectation and Criticism. I was thinking about it because every day we expect things to happen in specific ways, and when they don’t we inadvertently criticize the situation in some way. Some people pout, cuss, yell, cry, or, if it was good, laugh or smile. The thing ... More About: Management , Leadership , Managers , Expectations , Ager
Blacks In America
2007-08-29 16:46:00 Well, that’s quite a title, isn’t it? However, it’s not really my title, but the title a friend of mine gave to something I posted at an online networking site that he felt was pertinent enough to put on his site. And, since I don’t belong to that particular blog service, and don’t ... More About: America , Diversity , Blacks , Lack
Jena Six; The Update
2007-08-28 04:33:00 This is an update on the story of the six black teens who are up on attempted murder charges, and how the protests might be starting to change things just a little bit. It’s just a story that has to be shared and spread, and this is my little way of helping to move ... More About: Diversity , Update , Jena Six , The U , Jena
What?s Happened To Good Writing?
2007-08-26 05:26:00 I hate spam, as so many other people do. What I don’t mind as much are some of the more creative advertisements that show up. Unfortunately, most of it is all tied into the same thing, so I rarely spend any time separating one from the other. Having said that, though, I do get ... More About: Writing , Good , Pene
The Jena Six
2007-08-25 22:35:00 I get many things sent to me for either commentary or just to keep me updated on what’s going on around this country as it pertains to racial issues. This one isn’t business related, but it shows how there’s still a very, very long way to go in race relations, especially in the south. This ... More About: Diversity , Jena Six , Jena
Surviving Diabetes
2007-08-21 04:53:00 Ten years ago, I was diagnosed as being a Type II diabetic. I’ve had some ups and downs with trying to control my glucose over that time, starting out only on diet, and now working on it with exercise and medication. I’m still struggling, and at times I have to admit that I’ve ... More About: Healthcare , Diabetes , Vivi
Hillary Clinton on Health Coverage
2007-08-20 06:58:00 I got this from another blog, The Health Care Blog, but it’s worth sharing here also. I’m a major fan of Hillary Clinton ; just wanted to get that out of the way. I believe she was on the right track back in ‘93 when she did her investigation, then research into solving the ... More About: Healthcare
Charge Capture Seminar
2007-08-20 04:38:00 I’m going to be one of the main presenters for the World Research Group on October 22nd in Arlington, VA. The conversation will be on charge capture based on the charge master; yes, this is health care related. The pre-seminar brochure can be downloaded here. I’m proud to have been asked to give this ... More About: Healthcare , Charge , Seminar , Capture , Semin
Perseverance To One Hundred
2007-08-19 20:01:00 On Thursday, I wrote up and sent out my 100th Newsletter, which I entitled Number 100; seemed to make sense to me. I started the newsletter in February 2003, with the intention of writing something every two weeks. And, with only a couple of blips, I’ve done just that. You don’t think about it ... More About: Motivation , Perseverance , Severance
Black Ice
2007-08-11 23:42:00 Sometimes, the problem with learning something new in history is that someone else wants to accuse you of revisionist history. Well, sometimes that’s just too bad, because, for most things, the truth will win out, and long held notions of what is are dashed and revealed for what they are, which means they’re untrue. This ... More About: Diversity , Black , Lack
Dealing With Insults
2007-08-07 04:32:00 Sometimes we take shots from people who don’t deserve our attention. For instance, you’re driving down the road and someone cuts you off, and instead of apologizing they’re calling you names and making rude suggestions with their hands towards you. Or, you decide to bow out of a situation gracefully, and instead of ... More About: Insults , Insult
It Might Be Time To Leave
2007-07-31 06:53:00 There are times when people just don’t get along with each other for whatever reason there might be. Whereas one can learn how to work with someone if they absolutely need to, the truth is that sometimes one doesn’t need to, and one has to evaluate just when it’s time for a change, and ... More About: Time , Leave
Real News
2007-07-22 08:22:00 Seems that come the fall of 2007 there’s going to be a new online news organization calling itself Real News . Their model is different than what we’ve seen before. Supposedly, they’re going to try to be user supported only, meaning that for $10 a month, you’ll get unfettered, pure news from around the ...
Declaration of Financial Empowerment
2007-07-15 16:50:00 A few years ago, my mother gave me a little card that was entitled “Today I Take Control”, with the subtitle “Declaration of Finan cial Empowerment .” Every once in awhile, I pull it out and read it, just for a quick mental boost. Today I decided to see if it was online, so that I could ... More About: Motivation
Dissin? Our Men In Uniform
2007-07-12 04:02:00 It’s never a good thing when large companies start irritating a bunch of their customers. It’s much worse when they start alienating people who have a large forum to tell others what’s going on that’s bad. In this case, though I rarely mention names, since it’s not my gripe I’m going to bring light to ... More About: Customer Service , Uniform , Diss
Are Laws Made To Be Broken?
2007-07-06 15:26:00 The latest newsletter, Valuing Truth, is available now. I was reading a news story a couple of days ago about a mother of a young son who was killed by illegal fireworks and wondered just what it is about many people that they feel it’s fine to violate some laws and obey others. I’ll admit ... More About: Laws , Made , Broken
I Am The Mother,?
2007-06-30 09:25:00 There is a poem, of sorts, that’s suddenly going all around the internet. It’s somewhat confusing to me because it was written many years ago, and I’m not sure what’s triggering it now. However, I think it’s powerful and important to share as we fight against homophobia, because, after all, who really cares ... More About: Diversity , Mother
I Am The Mother,?
More articles from this author:2007-06-30 08:29:00 There is a poem, of sorts, that’s suddenly going all around the internet. It’s somewhat confusing to me because it was written many years ago, and I’m not sure what’s triggering it now. However, I think it’s powerful and important to share as we fight against homophobia, because, after all, who really cares ... More About: Mother 1, 2, 3, 4, 5, 6, 7 |
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