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BPO boom in India
2008-01-04 20:25:00
EPO to follow BPO success story. EPO market in India may exceed $40 billion by 2020India's engineering process outsourcing (EPO) services would be a key element of the country's engineering export strategy, just as the business process outsourcing (BPO) enabled domestic software company in recent years to make a mark abroad.The development of the EPO sector would have a far-reaching impact on Indian engineering industry as a whole, the Union Minister of Commerce and Industry, Mr Kamal Nath, has said here while presiding over the consultative committee meeting attached to his Ministry.Market Share"The EPO market in India has the potential to exceed $40 billion by 2020, which will catapult India's market share in this category to 30 per cent from the current 12 per cent.And to tap the EPO market share, all the important stakeholders, including the Government, service providers and trade bodies, will need to boost investment in infrastructure and improve marketing efforts," he said....
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About Service offered by BPO Experts .
2008-01-04 19:40:00
We offer a diversified range of solutions and support services to fulfill the back office needs of middle market enterprises on an outsourced basis. We support middle market businesses new to the BPO market, established businesses that already outsource, and businesses seeking to maximize return-on-investment from their in-house workforce. We are designed to help your business whether you are already using some business process outsourcing or just starting to explore it as a strategy. We either evaluate your current outsourced operations for efficiency and effectiveness or prepare an outsourcing plan that is custom designed for your business.We provide a broad portfolio of business and technology solutions to help our clients worldwide improve their business performance. Our core portfolio includes human resources, information technology, enterprise content management, and finance and accounting, all of which are focused on supporting the back–office functions of the under served ...
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India: An avenue for Outsourcing.
2008-01-04 16:32:00
It’s no real secret that Call Centers have been taking off in India at an amazing rate. It is also well known that many companies have shifted their growth from, or are in the process of shutting down Call Centers in Philippines in favor of Call Centers based in India.One key reason that Indian based call centers do so well is that the call center agents have such a neutral accent. Many of us have been on the phone with a call center agent in the India and did not even know. Frankly, that’s just how good many are.Recently, I had a technical support problem with a piece of computer networking equipment and called the technical support line for assistance. When I reached the agent, I was sure I was speaking to someone in the United States. If I had not lived in the India myself, I probably would have missed a phrase that was spoken by the agent that is fairly unique to India. The expression was “for a while”, which in American colloquialism means “just a sec”.Through a fai...
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