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Blog Details for "ThinkSupport - Webhosting Support"
ThinkSupport - Webhosting SupportThinkSupport - Webhosting SupportWe manage 1000's of servers and daily we learn new things which we would like to share with rest of the world through our blog -- ThinkSupport blog is all about webhosting related articles, server administration and techincal help. 
Articles
Move domain between clients in Plesk
2008-05-13 20:24:00 Moving domains from client to client in Plesk is pretty quick from the command line. Just replace DOMAIN with the domain name you want to move and CLIENTLOGIN with the client?s username: /usr/local/psa/bin/domain.sh --update DOMAIN -clogin CLIENTLOGIN More About: Domain , Clients , Move
AWStats icons don?t appear in Plesk
2008-05-13 16:08:00 The AWStats package in RHEL4/Centos4 and Plesk 8.1 uses an alias directory for the icons called /awstats-icon, but when the AWStats contents is generated, the icon directory is different (/icon). To fix this issue, change this file: /usr/share/awstats/awstats_buildstaticpag es.pl my $DirIcons ='/awstats-icon';
Can?t find file: ?horde_sessionhandler.MYI? in Plesk
2008-05-13 15:58:00 If you get this error, you?ve most likely done a file-based MySQL backup restore, and the InnoDB files are hosed. The horde_sessionhandler table isn?t a MyISAM table at all - it?s actually an InnoDB table. The easiest way to fix the issue is to stop MySQL and trash the .frm: # /etc/init.d/mysqld stop # rm /var/lib/mysql/horde/horde_sessionhandler .frm Now start ... More About: File , Find , Plesk
Add SPF records to all domains in Plesk
2008-05-13 15:57:00 If you find yourself in the situation where you need to bulk add SPF records to every domain in Plesk , you can use this huge one-liner: mysql -u admin -p`cat /etc/psa/.psa.shadow` psa -e “select dns_zone_id,displayHost from dns_recs GROUP BY dns_zone_id ORDER BY dns_zone_id ASC;” | awk ‘{print “INSERT INTO dns_recs (type,host,val,time_stamp,dns_zone_id,dis playHost,displayVal) VALUES (’”TXT’”,’& #8221;”$2″‘”,R 17;”v=spf1 a mx ~all’”,NOW(),”$1″ ,’””$2″‘ 221;,’”v=spf1 ... More About: Domains , Records
Horde refreshes when logging in
2008-05-13 15:49:00 If you find that Horde (with Plesk ) keeps refreshing when you attempt to log in, and there are no errors logged on the screen or in Apache?s logs, check the session.auto_start variable in /etc/php.ini. If session.auto_start is set to 1, set it to 0 and Horde will miraculously start working again.
Remove all open_basedir restrictions in Plesk
2008-05-13 15:47:00 If you have an open_basedir restriction that is causing issues with a domain, you can remove the restriction easily. First, put the following text in /home/httpd/vhosts/[domain]/conf/vhost.co nf: <Directory /home/httpd/vhosts/[domain]/httpdocs> php_admin_value open_basedir none </Directory> If there was already a vhost.conf in the directory, then just reload Apache. Otherwise, run the magic wand: /usr/local/psa/admin/bin/websrvmng -av Then reload Apache: /etc/init.d/httpd reload More About: Plesk
Plesk and PHPMyAdmin: Non-static method PMA_Config::isHttps() should not be
2008-05-13 15:46:00 If this situation pops up in Plesk , it means that a user has changed their MySQL password outside of Plesk. The password in Plesk?s own database does not match, so the auto-creation of the phpMyAdmin settings fails. You?ll end up seeing this after clicking ?DB WebAdmin?: MySQL said: Non-static method PMA_Config::isHttps() should not ... More About: Method , Static
mchk: Unable to initialize quota settings for someuser@somedomain.com
2008-05-13 15:40:00 If you?re working in Plesk and you receive this error: mchk: Unable to initialize quota settings for someuser@somedomain.com Run this command to fix the issue, but be patient: find /var/qmail/mailnames -type d -name '.*' ! -name '.spamassassin' -ls -exec touch '{}'/maildirfolder ; -exec chown popuser:popuser '{}'/maildirfolder ; More About: Settings
Missing HOMEMATCH Config error while creating accounts.
2008-05-13 15:29:00 When creating or restoring a account i get the following error. Missing HOMEMATCH Config Line in /etc/wwwacct.conf Solution: Steps to correct problem. 1. Log into the WHM as root (not a reseller) 2. Click ‘Basic cPanel /WHM Setup’ 3. Scroll down to ‘Home Directory Prefix’, and put /home in the text-field. 4. Scroll down and click save That’s it, now try to create or ... More About: Creating , Error
How to fix (rpmdb Lock table is out of available locker entries) error when
2008-05-13 15:28:00 If you are trying to use rpm or yum (which in turn calls RPM) and its showing a locker issues that looks something like this: rpmdb: Lock table is out of available locker entries error: db4 error(22) from db->close: Invalid argument error: cannot open Packages index or rpmdb: Lock table is out of available locker entries error: db4 error(22) from db->close: ... More About: Linux , Panel , Plesk , Table , Error
Clamd errors when exim is restarted
2008-04-24 14:55:00 When exim is restarted clamd shows below errors: bash-3.00# service exim restart Shutting down clamd: [FAILED] Shutting down exim: [ OK ] Shutting down antirelayd: [ OK ] Shutting down spamd: [ OK ] Starting clamd: LibClamAV Error: cli_loaddb(): No supported database files found in /usr/share/clamav ERROR: Not supported ... More About: Panel , Errors , Exim
Install Imagemagick / Imagick for PHP on CentOS Cpanel/Plesk
2008-04-24 14:52:00 Install Imagemagick / Imagick for PHP on CentOS Cpanel/Plesk Solution : For installing Imagick extension for PHP you have to install ImageMagick from source and Its a Must. Otherwise the extension for PHP wont compile. *# wget ftp://ftp.imagemagick.org/pub/ImageMagick /ImageMagick.tar.gz* # tar zxf ImageMagick.tar.gz # cd ImageMagick-x.x.x # ./configure # make # make install Now download the Imagick extension source from http://pecl.php.net/package/imagick *# wget http://pecl.php.net/get/imagick-x.x.x.tgz * # tar ... More About: Panel , Mysql
Fatal error: Call to undefined function mysqli_query() error in Rayzz scrip
2008-03-18 16:49:00 Rayzz Script Error – Fatal error: Call to undefined function mysqli_query() This can be fixed by recompiling php with mysqli support or second option is – pico common/config.inc.php Locate line — $CFG[?db?][?abstraction?] = ?mysqli?; Replace mysqli with mysql More About: Function
Cpanel Account backup error
2008-01-19 19:14:00 Error while trying to take the backup of an account.(internal death while parsing ) Sat Jan 19 12:36:56 2008 [15888] error: Timeout: Alarm at bin/postgresadmin.pl line 40. main::_ANON_(’ALRM’) called at /usr/local/cpanel/Cpanel/PostgresAdmin.pm line 281 Cpanel::PostgresAdmin::listusers(’C panel::PostgresAdmin=HASH(0×848441c) ’) called at bin/postgresadmin.pl line 288 Timeout: Alarm at bin/postgresadmin.pl line 40. Password: ……… Fix: as root run mv -f /var/lib/pgsql /var/lib/pgsql.old then run yes | /scripts/installpostgres Don’t forget to do: WHM-> SQL ... More About: Backup , Panel , Error , Account
How to Send Email from a PHP Script
2008-01-12 07:22:00 Using php mail() function to send emails from php script. Send Email from a PHP Script Example : The first argument to this function is the recipient, the second specifies the message’s subject and the third one should contain the body. So to send a simple sample message, we could use: More About: Linux , Sphere , General
OSTube Installation Error.
2007-12-09 16:10:00 OSTube Installation Error : The command line version of PHP could not be found. Please make sure that the cli version is installed, and that mysql.so is also activated for the cli. Solution : This error is generally caused due to - OpenBase Dir Enabled. Login to WHM >> Security Center – PHP open_basedir Tweak >> Click the ... More About: Alla
PHPMOTION - Fatal error: phpSHIELD Loader - script loader checksum error [1
2007-12-09 11:05:00 If you are getting an error with PHPshield or you are getting a “blank screen” read below. This means you did not upload in Binary mode. The following files must be uploaded in binary 1) All files in the phpshiled folder 2) The file classes/config.php If you FTP program has a function to set transfer mode, you should ... More About: Script , Error , Loader , Fatal
How to remove and uninstall or disable ModSecurity (mod_security)
2007-12-09 04:52:00 ModSecurity is an open source embeddable web application firewall, or intrusion detection and prevention engine for web applications. ModSecurity provides protection from a range of attacks against web applications and allows for HTTP traffic monitoring and real-time analysis with no changes to existing infrastructure, by operating as an Apache Web server module mod_security or standalone, ... More About: General , Webhosting , Panel , Plesk , Uninstall
mod_speling for cPanel - Case sensitive
2007-11-29 21:48:00 The module’s source code was in: /home/cpapachebuild/buildapache/apache_1. 3.X/src/ modules/standard/ So now we use apxs to compile it and put it where we want (again, one long line): /usr/local/apache/bin/apxs -c /home/cpapachebuild/buildapache/apache_1. 3.X/src/ modules/standard/mod_speling.c -o /usr/local/apache/libexec/mod_speling.so What that does is compile just the module source code and then places the compiled output in the “libexec” directory so apache can find it when it starts up. Now ... More About: Panel , Case , Sensitive
SquirrelMail throwing ERROR: Could not complete request.
2007-11-27 14:58:00 ERROR: Could not complete request. Query: CREATE “INBOX.Sent” Reason Given: Cannot create this folder. Solution : Mailbox is full - increase email quota or delete some emails from server. Cheers.. More About: Panel , Request , Error , Complete
Clipshare - VideoCaptcha not working.
2007-11-15 09:47:00 Clipshare - VideoCaptcha not working. Solution - Compile PHP with GD and Freetype. More About: Working , Workin
Clipshare - Not displaying guest error message even if guest limit is reach
2007-11-15 07:41:00 Sometimes Clipshare do not display the error message for guest watch limit. The error message should display like – Sorry but you have exceeded the guest video limit for today. Please sign up to watch unlimited videos. Thank you. You can add this line to .htaccess php_value register_globals On This will display the message if guest limit to watch video ... More About: Message , Reach , Error , Guest , Mess
PHPMOTION HOW TO
2007-11-15 06:07:00 Change player logo To change the player logo simply change the file /images_s/playerlogo.png You can create your own image with the same name but it must be a png file and not gif, jpeg etc recover admin password (forgot admin password) If you have forgotten your admin password 1) Unzip and upload the file attached at the end of this ...
ERROR: Failed to mkdir ?/path/tp/templates c/: No such file or directory
2007-11-14 16:37:00 Reason for this error is wrong path in cgi-bin/uu_default_config.pm Check the value of temp_dir and upload_dir. More About: Templates , File , Directory , Error , Dire
Flength File Help ?Failed To Find Flength File?
2007-11-14 16:35:00 Flength File Help “Failed To Find Flength File” Assuming the script is set up properly, you are probably dealing with some kind of write-caching. Some servers perform write-caching which prevents writing out the flength file or the entire CGITemp file during the upload. The flength file or the CGITemp file do not actually hit the disk ...
Couldn?t open stream {localhost:143}INBOX
2007-11-14 16:23:00 Q) All my other IMAP clients can connect to my server, but TWIG says: Warning: Couldn’t open stream {localhost:143}INBOX in /var/www/html/twig/lib/mail/php-imap.inc. php3 A) Your server probably has Transport Layer Security turned on, but PHP does not support TLS. You’ll need to edit config.inc.php3: $config[”imap_port”] = “143/notls”; Good read… More About: General , Open , Stream , Mysql , Localhost
Joomla Error: ?RG_Emulation is On? warning in my admin area.
2007-11-05 13:38:00 Joomla Error : “RG_Emulation is On? warning in my admin area. Edit the file, globals.php, found in the root directory of your Joomla then find this code: define( ?RG_EMULATION?, 1 ); And change the line to: define( ?RG_EMULATION?, 0 ); Notice the value change from 1 to 0. More About: Joomla , Warning , Admin , Area
OSCommerce error - Fatal error: Cannot re-assign $this in ? /upload.php on
2007-11-05 12:21:00 OSCommerce Error - Fatal error: Cannot re-assign $this in … /upload.php on line .. To fix this, edit the ‘upload.php’ file mentioned in the error message. Open the file and find the line that says: // self destruct $this = null; Now edit it to: // self destruct // $this = null; unset($this); Basically comment out with // the $this = null; line ... More About: Oscommerce , Upload , Anno
what ports are listening on my server?
2007-07-29 12:50:00 You can use this commands – lsof -i Or netstat –listen More About: Linux , Server , Plesk , Listening , Ports
Plesk Linux server ? Configure qmail to run on port 26.
More articles from this author:2007-07-29 12:36:00 Follow below steps to change smtp port on plesk server to 26. >> cd /etc/xinetd.d >> ls -l | grep smtp* >> cat smtp_psa service smtp { socket_type = stream protocol = tcp ... More About: Linux , Port , Server , Plesk , Figure 1, 2, 3 |
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