Global/United States recession and painful economic slowdown affects are he
2008-12-25 20:31:00 Global/United States recession and painful economic slowdown affects are heading towards India now: Over 50,000 IT professionals in the country may lose their jobs!! It appears that Global/United States recession and painful economic slowdown affects are heading towards India now. India economic situation which is supposed to be in under control till now will remain in ...
Indian legal process outsourcing (LPO) outsourcing, market is evolving at b
2008-12-11 20:59:00 Indian legal process outsourcing (LPO) outsourcing, market is evolving at break-neck speed: UK News Paper Reports The Indian legal process outsourcing (LPO) industry In India is increasing with rapid speed. Economic Slump and economic slowdown in international markets seems like that?s it?s going to benefit at least this sector (Indian legal process outsourcing (LPO) in India ...
CALL CENTRE Telugu Mp3 songs Download ~320kbps
2008-06-04 00:00:00 Download the latest telugu songs named CALL CENTRE. The quality of the songs are good, I hope you will download and enjoy the songs. Best of Luck to Vamsi Krishna (Fame with Happy Days Movie) and Priyanka Let them check there faith in the movie field with this movie. Starring: Vamsi ...
Scotland: Muslim in call centre abuse wins GBP20,000
2008-06-03 11:57:00 A Muslim worker at a call centre based at the home of Rangers Football Club in Glasgow has been awarded more than £20,000 for racial and religious discrimination, after colleagues abused him for complaining about how they treated Irish and ethnic-minority callers.
CALL CENTRE ( 2008 ) - Telugu Tollywood Movie Audio Songs | MP3 320 KBPS |
2008-06-01 19:34:00 CAST: Vamsi Krishna, Luna MUSIC DIRECTOR: Sai Karthik DIRECTOR: Kanmani PRODUCERS: Katragadda1 Vote(s)
By: JeQQ it
Punjab to set up toll-free call centre for NRIs
2008-05-28 18:27:00 Chandigarh: Punjab will have 24-hour toll-free call centre for live and on-the-spot redressal of problems and grievances of the Punjabis settled across the globe. The centre, a bilingual facility in Punjabi and English, comes as a follow-up of the decisions taken during the NRI Sammelan held in Chandigarh and Jalandhar in January this year. Harcharan ...
Shell opens Cape Town call centre
2008-05-15 13:34:00 Oil multinational Royal Dutch Shell has opened a global call centre in Cape Town, which will be used to service the company's customers in Belgium, Netherlands and Luxembourg, with centre operators conversing with their clients in Flemish and Dutch.
Himachal to set up call centre for tourists
2008-04-17 19:51:00 New Delhi: Mr. Ram Subhag Singh, Commissioner Tourism and Managing Director Himachal Pradesh Tourism Development Corporation said that Tour Operators and Travel Agents from all over the country would be able to make on line bookings for H.P.T.D.C hotels during the current summer season. He was addressing a meeting of Private Tour Operators and Travel ...
Sleep Pods for Call Centre Agents
2008-04-11 20:50:00 Call center agents are not your normal employees who get to sleep the standard hours of the night. On the contrary, they work when most of the world is asleep since they have to be on alert on 24 hour shifts to provide the necessary services rendered towards people who endorse their products. To be ...
By: SLEEPzine
Actual call centre conversations !!!!!
2008-03-16 14:50:00 Customer: 'I've been ringing 0800 2100 for two days and can't get through to enquiries, can you help?'. Operator: 'Where did you get that number from, sir?'. Customer: 'It was on the door... Visit http://jokesrfunny.blogspot.com- for more....
Actual Call Center Conversations - Part II
2008-03-12 03:56:00 We're back with Part II as we journey the net to capture the funny side of 'Call Centers' and we take off from where we left off - Part I, actual Call Center conversations !There's always one. This has got to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for 'Termination without Cause'. Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!) : Operator : 'Mark Spencer, computer assistance; may I help you?'Caller : 'Yes, well, I'm having trouble with WordPerfect.'Operator : 'What sort of trouble??' ...
By: The Joke Blog
Indian outsourcing market is set to suffer due to high increase of labour c
2008-03-05 17:30:00 Indian outsourcing market is set to suffer due to high increase of labor cost. Skills shortage and rising labor cost of India?s talents is driving away most of the big IT players towards East European countries and china to find out cost reduction. India is no longer able to give cost cut to these big ...
Call centre death: Pune cops seek to apply Suprene Court ruling
2008-02-22 17:20:00 Pune: With the Supreme Court refusing to reconsider a ruling allowing prosecution of former managing director of Hewlett Packard GlobalSoft, Som Mittal, in a case related to the death of a call centre employee in Bangalore, Pune police are now seeking to apply the same rule in the Wipro... [[ This is just a summary . Click on the headline for full story . Thank you - admin@masalapost.com]]
Actual Call Center Conversations - Part I
2008-02-20 12:35:00 Believe it or not, these are actual Call Center conversations recorded from various companies. I found them really amusing and thought it would be fun to share them with my readers as well.Customer : "I've been ringing 0800 2100 for two days and can't get through to enquiries, can you help?"Operator : "Where did you get that number from, Sir?"Customer : "It was on the door to the Travel Center"Operator : "Sir, they are our opening hours."An Electronics CompanyCaller : "Can you give me the telephone number for Jack?"Operator : "I'm sorry, Sir, I don't understand who you're talking about."Caller : "On page 1, section 5, of the user guide, it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"Operator : "I think you mean the telephone point on the wall."A Motoring ServiceCaller : "Does your European Breakdown Policy cover me when I am traveling in Australia?"Operator : "Doesn't...
By: The Joke Blog
Call center or call centre?
2008-01-29 11:42:00 Someone asked me what is the difference between call center and call centre? Well, there is actually none, ask Microsoft Word, its spell check is okay with both the terms. Basically, it’s the difference between American and British spelling styles. According to British usage, some words of French (they love to hate them but can’t help these words), Latin or Greek origin end with a consonant followed by –re. Pronunciation wise the –re sound is subtle and/or unstressed. Most of these words like ‘call center’ in US end with –er. Not sure about other words, but with ‘call center’ they don’t give stress to the consonant, the‘t’ letter kind of goes mute. Quite opposite to the British Style.Read about American and British English spelling differences in Wikipedia To get News, views, career tips, analysis, joke, humor, even bitching of outsourcing world Subscribe Here &...
Rude British callers upset Indian call centre workers
2008-01-07 09:16:00 Indian call centre workers are falling sick because of verbal abuse by infuriated British callers. According to research by Glasgow's Strathclyde University for the Union of IT Enabled Services, which informally represents call centre workers, 1.6 million people who work in the industry in India, mostly in their twenties, are plagued by ailments like heart attacks, ulcers and insomnia which are caused by the stress of dealing with irate customers. The Strathclyde University study found that 77 per cent of Indian call centre workers felt "very" pressurized and 45 per cent identified difficult customers as the main source of their stress, according to a report in the Sunday Telegraph. The study will be published later in January. A recent health survey by the Indian Council for Research on International Economic Relations has revealed that the outsourcing industry was most at risk from diseases that would hit productivity. It estimated that heart disease, strokes and diabete...
By: Srini's Weblog
7 Facts About Call Centre Job You Need to Know
2007-12-26 03:05:00 About a year ago, Kelly Services and CallCentres.net teamed up to conduct a research on the call centre job specialization in Asia and documented it into a report entitled Asian Contact Centre Industry Recruitment Index 2006. Recruitment Index is an indication of an industry or specialization?s growth by comparing the number of newly recruited staff ...
By: Skor Career
CALL CENTRE MOVIE STILLS
2007-12-01 17:57:00 CALL CENTRE MOVIE STILLSTO SAVE AN IMAGE, RIGHT-CLICK ON ITS THUMBNAIL AND USE "SAVE LINK/TARGET AS". TO VIEW SLIDE-SHOW OF THE GALLERY, LEFT-CLICK ANY THUMBNAIL. AFTER CLICKING THUMBNAIL, USE KEYBOARD ARROWS/MOUSE FOR NAVIGATION.
CALL CENTRE In Telugu?
2007-12-01 14:55:00 A movie called Call Centre is being made by Katragadda Lokesh and Yarlagadda Venkataratna Kumar (Yarly) under the banner of Sri Sai Balaji Arts. The film is simultaneously made in Telugu and Tamil. It is directed by Kanmani-Telugu Cinemass. The shooting of the film commenced on October 21, Vijayadashimi day and continued until now. The producers ...
By: Tollywood news
Call Centre Job - How Much Salary Can I Earn?
2007-11-30 18:13:00 How much salary I can earn working in a call centre? That depends. There are a few factors that govern how much you can earn while working in a call centre. Here are 4 of them: 1. The Specialization and the Products. Call Centre jobs come in many distinguished services. There are customer supports for banking and financial ...
By: Skor Career
Tools to manage your own call centre
2007-11-22 20:55:00 If you run a business where you need to have a group of agents on call for customer enquiries, then you’ll need some way to organise and manage the calls. Advanced Personal Contact Manager is a call management system for small centres or help lines that aims to improve customer service. It allows you ...
By: insideTonic
PEOPLE WONDER WHY THE CALL CENTRE GUYS R PAID SO MUCH.....
2007-11-13 18:22:00 PEOPLE WONDER WHY THE CALL CENTRE GUYS R PAID SO MUCH......FOR JUST BEING ON THE PHONE. TAKE A LOOK: (1)Tech Support: "I need you to right-click on the Open Desktop."Customer: "Ok."Tech Support: "Did you get a pop-up menu?"Customer: "No."Tech Support: "Ok. Right click again. Do you see a pop-up menu?"Customer: "No."Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"Customer: "Sure, you told me to write 'click' and I wrote 'click'."---------------------------------------------------------------------------------- (2)Customer: "I received the software update you sent, but I am still getting the same error message."Tech Support: "Did you install the update?"Customer: "No. Oh, am I supposed to install it to get it to work?"---------------------------------------------------------------------------------- (3)Customer: "I'm having trouble installing Microsoft Word....
By: RayOfHope
Call Centre Reporting Software
2007-11-09 01:14:00 CCRS is being developed to assist corporate businesses such as banks, telecommunications and insurance companies in evaluating the performance of their call centre. CCRS does this by producing a comprehensive suite of management reports. The suite of reports will be made available to management via a web interface. The interface will contain a report selection page with which to choose a report for viewing. This will include Agent Activity, Not Ready, Agent Application, Agent Performance and Application Performance Reports for different time periods (daily, weekly, monthly, quarterly and user specified).
Call centre and homeworking agency seeking loyalty guarantees from staff in
2007-10-22 17:06:00 A call centre and homeworking agency is taking drastic measures to retain its staff.
Fee cuts pull call centre investors
2007-09-06 12:17:00 The offer of discounted telecommunications prices has reportedly lured three foreign call centre companies to commit to investments worth R400-million that will create up to 10 000 new jobs in South Africa.
Sify?s New Call Centre technology to prevent unsolicited calls
2007-08-23 12:52:00 Sify has developed a new technology for call Centre operations in India which is in compliance with the DNC (Do Not Call) registry which will block the call centre operators from disturbing you.The only requirement is that you must have registered yourself with the NDNC (National Do Not call) ...
What if Bollywood Star's start working At Call Centre
2007-08-23 09:30:00 What if Bollywood Star's start working At Call Centre ????? how it will be ...
Cebu Pacific to accept payments for flight changes via call centre
2007-08-15 04:05:00 Peanuts! Low Cost Airline News Cebu Pacific announced plans to accept payments for rebooking transactions via its call centre beginning 15-Aug-07. Passengers will be able to call the 24-hour hotline to rebook services and pay for the rebooking fees using Visa or Mastercard credit cards over the phone. Cebu Pacific will also be increasing the capacity ...
Kerala Cyber Crime Prevention Call Centre & Web Portal Released
2007-07-30 16:48:00 Kerala Cyber Crime Prevention Call Centre & Web Portal http://www.cyberkeralam.in has been released by Kerala Chief Minister on 30th July 2007 by 10.30 AM at PR Chamber of Govt. Secretariate Thiruvananthapuram. This programme is one of the project of Kerala State IT Mission with the technical help of the Cyber Forensic Division of C-DAC Thiruvananthapuram to detect cyber crimes, its prevention and to give advice to the general public. Cyber crimes are becoming a nuisance in the society especially crimes such as cyber stalking and cell phone stalking. Many of the victims are not aware about the cyber crimes and its manifestations. The objective of this programme is to create awareness among the people about various types of cyber crimes, its impact in the society and educate the public in prevention of cyber crimes. The web portal will give awareness about cyber attacks, virus, torjan, various security tips & tricks. It also have a forum to discuss about various cyber related matters...
Cyber Crime Prevention Call Centre & Webportal will launch by Kerala CM
2007-07-29 18:56:00 Cyber Crime Prevention Call Centre & Web Portal will launch by Kerala Chief Minister on 30th July 2007 by 10.30 AM at PR Chamber of Govt. Secretariate Thiruvananthapuram. This programme is one of the project of Kerala State IT Mission with the technical help of the Cyber Forensic Division of C-DAC Thiruvananthapuram to detect cyber crimes, its prevention and to given advice to the general public. Kerala Police Hi-Tech Cell is also linked with this programme. The web portal will give awareness about cyber attacks, virus, torjan, various security tips & tricks. It will also has a forum to discuss about various cyber related matters by the genral public, IT expert and law enforcement officials. The Call Centre will give advice to the general public about the cyber crimes and its prevention and reporting of cyber crimes incidence. Source: PRD Govt. of Kerala.
Call Centre; Toronto
2007-06-06 20:46:00 Airline Call Centre | Toronto Call Centre Agents answer all general inquiries and provide information regarding Porter Airlines flights. Administrative duties are also part of this role. Agents will ensure that their customers are assisted properly and that all their questions and concerns are addressed in a timely manner. Employment requirements: Completion of secondary school diploma Completion of college or other postsecondary programs preferred Ability to work on a permanent basis in Canada Fluency in English. Preference will be given to those who also speak French Work rotating shifts including days, afternoons, evenings, weekends, and holidays 2 years of customer service experience. Travel school certificate and/or 2 years of college or vocational/technical school is a preferred asset. Experience working with computers Ability to make decisions and meet deadlines while handling multiple responsibilities Strong com...
By: JetEmployment
Call Centre; Ottawa
2007-05-11 19:41:00 Customer Service Agent ? Call Centre, Ottawa Temporary Contract Closing Date: May 18th, 2007 Position Description: As a member of our sales and reservations team you will be responsible to receive inbound and conduct outbound calls while providing excellent customer service. The main objective is to provide an excellent level of customer service and administrate existing bookings. ...
By: JetEmployment
Trai asks telcos to set up call centres
2007-05-05 00:44:00 NEWDELHI: Trai released its regulation on ‘Telecom Consumers Protection andRedressal of Grievances Regulations, 2007’ on Friday with a specialdirection on billing issues to ensuretransparency.
Call centre workers ?indecent?
2007-04-27 13:36:00 37 workers have been suspended from an East Kilbride based call centre following allegations that the employees of the ?Phone for IT? support line indulged in lewd behaviour. The accusations surfaced after videos of several naked call centre agents appeared on the video sharing website, YouTube.Bill Hargreaves a retired Civil Servant from Manchester said that he had always found ?Phone for IT? to be helpful and informative.?Oh yes, it was always good, personal service. Whenever I had a problem getting my laptop to come up I would contact ?Phone for IT?,? commented Mr Hargreaves. ?The first thing they always wanted to know was if it is a problem with a program or with the computer. The call centre girls were very keen for me to give them that right up front and they were always more interested if I said it was hardware.?Mr Hargreaves initially expressed surprise upon hearing the allegations, but after some thought he said that it did make some of his conversations a bit clearer.?N...
Tuesday links,Call-centre operatorProbably one of the best s
2007-01-16 16:55:02 Tuesday links,Call-centre operatorProbably one of the best short movies about outsourcing in the call centre business I have seen on the internet, hilarious and very well done, so this one is worth to view (not in the office) because if you?ll see it in your boss his time you?ll get a great chance to be aware soon of all the hidden HRM secrets regarding office jobs and the cheap tools of outsourcing? ;) Chair attackVery funny chair attack. Cat catches ball then attacks the chair. This is the talking cat being silent but, just as cute and funny?Finger-boardingI never really saw the point in this but you've got to admit he's got some skills?Dog chasing light in circlesDog chases the light, and then the light chases the dog?last week a dumb cat chasing a light and now a stupid barking dog?I prefer an animal like that cat, she runs behind the light without any sound?USB rocket launcherUSB Rocket Launcher: I guess you?ve got to get one of these in the office. I bet George Bush has a w...
By: LInkbox24
Indian Call Centre:Boom or Doom:Concern Over Showing Cracks
2006-10-05 00:48:03 On 5th of October UK television channel (Channel 4) will air footage of sting operation which will show two Indian middlemen selling personal and confidential financial information of UK citizens they allegedly obtained from Indian call centers. New Delhi: The Indian BPO industry is gearing up for Thursday morning blues. UK-based broadcaster Channel 4 has said it would air a sting operation on October 5 that would purportedly blow the lid off the thriving data theft scandal in India?s booming outsourcing industry. The sting operation, titled The Data Theft Scandal, will reportedly show two Indian middlemen selling personal and confidential financial information of UK citizens they allegedly obtained from Indian call centers. According to a prelim report published on the website of the London daily The Sunday Times (timesonline.co.uk), ?middlemen? - in connivance with willing Indian BPO employees - offer ?bulk packages? of crucial information like thousands of credit card ... |
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