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Need for Emotional Intelligence
2008-04-02 19:35:00 From many centuries people across the world have mostly given importance to IQ (Intelligence quotient), which measures the basic intelligence of a person. Mostly, there is perception in the mind of people that a person who has more IQ will mostly become more successful in life. However, recently in studies and routine life, it is found that people also require emotional intelligence to become successful in life and leading a happy family life then only IQ. Due to this reason, it is very important for people and parents to look for ways to develop emotional intelligence also. Emotional intelligence is not a big science and it is very much possible for people to increase their levels of emotional intelligence through constant reading and expert advice. In future, we can hope that more people will understand the importance of emotional intelligence in their lives.ArvindKatoch kgw.arvindkatoch.com
Emotional Intelligence - Your Inner Voice!
2008-04-02 00:00:00 The idea of getting in touch with yourself to help with EQ is really catching on in various fields in the self help category. When we experience something first hand in life, we have emotions attached to the memory. Emotions can be negative and positive. A successful person is one who is well in control ...
EMOTIONAL INTELLIGENCE IN ACTION
2008-03-03 01:04:00 This is a guest post by Pradeep Mahesh (Maheshwari) from New Delhi, India. EMOTIONAL INTELLIGENCE IN ACTION The display of the right mood to match the situation is an art that has to be first understood and then learnt. It is a very potent tool of management. Generally speaking, this is an art, which we pick up normally in the course of life but very few of us have learnt to use this art as a tool. Certain situations are very clear; such as visits to the hospital, where one is expected to show concern, or take the instance of a visit to a home where a death has taken place. These are obvious situations and we learn from society the correct mood to display and say the right things that are to be said. This is emotional intelligence; the ability to gauge the mood of the situation and modulate one’s own behavior accordingly. In other words it amounts to tempering action with wisdom. From the management angle, by following a few established principle...
Win More Orders From the Heart With Emotional Intelligence | bitesize-marke
2008-01-27 00:36:00 Emotional Intelligence is about self-awareness, and awareness of others at multi-levels. It includes such competencies as emotional expression, interpersonal skills, flexibility, intentionality, empathy, intuition, nonverbal communication, and resilience. It relates to how you manage your own emotions and those of others, and t5 Zoom(s)
Paul MacLane Emotional Intelligence Pioneer Dies
2008-01-10 14:48:00 Paul Maclane, neuroscientist and emotional intelligence pioneer died at age 94. I have taught MacLean's concepts of the brain in my emotional intelligence >classes for many years as a useful way of understanding "emotional hijack," A term coined by Daniel Goleman. "Emotional Hijacking" Goleman says, occurs when the amygdala, a part of the emotional brain identified by MacLane, triggers the fight or flight mechanism in response to perceived threat, and emotion overpowers the rational brain. Extract of the obituary from the New York Times follows: MacLean - Obituary - New York Times: "Paul MacLean, 94, Neuroscientist Who Devised ‘Triune Brain’ Theory, Dies Dr. Paul D. MacLean, a neuroscientist and psychiatrist who developed the intriguing theory of the ‘triune brain’ to explain its evolution and to try to reconcile rational human behavior with its more primal and violent side, died on Dec. 26 in Potomac, Md. He was 94." Dr. MacLean (pronounced mac-LANE) termed the brai...
Teaching Emotional Intelligence - 5 Guidelines On How To Teach Successfully
2007-12-25 00:00:00 The idea of teaching people how to react to certain situations or conditions or even how to master their emotions in such conditions may seem implausible to some. This might sound odd, as the concept of emotions is a very subjective one. Every person deals with situations or things in their own way. Emotions are something ...
Multiple Intelligences Vs Emotional Intelligence
2007-12-25 00:00:00 For many years, the only factor that was taken into account to judge a person’s potential was that on Intelligence Quotient or IQ level, which only assesses reasoning capabilities. However, men are very complex creatures and it does not do justice to limit their assessment levels by making use of just one or two kinds ...
Daniel Goleman?s Theories On Emotional Intelligence And Their Affect On Edu
2007-12-25 00:00:00 Education is one of the key building bricks of society as we know it. What else could ensure the passing on of knowledge from one generation to the other? Education ensures this. No one individual is capable of passing on what he has learnt to generations to come, since our time is limited. It is ...
Emotional Intelligence for Hiring
2007-12-16 20:11:00 Employers are now more looking to: 1. Become employers of choice by creating an emotionally intelligent culture through training and development. 2. Hiring for emotional intelligence. Here are two rules for hiring from NY Times and Monster (with my comments) Hiring the Best People -- 10 Simple Rules: "2. Hire for Attitude Rather than Skill (Attitude is EQ) Teaching skills is a snap compared with doing attitude transplants. Among the qualities you'll want most is a fierce sense of optimism. (An EQ skill) 3. Look for Renegades In interviews, ask when the person has been in trouble. The obedient employee will be of limited use to you in this change-up environment. ((Do they mean authentic instead of politically correct, socialized and dependent?) " (Via .) Be well, Joseph PS Want info on the terrific Genos Emotional Intelligence Recruitment Assessment? Write me at jliberti@eqatwork.com Technorati Tags: emotional intelligence, Work, Hiring
Discover How You Can Grow Your Financial and Emotional Intelligence Effecti
2007-12-05 00:00:00 When dealing with finance, it involves a lot of emotions. Our lives itself revolves a lot with financial matters. Through financial matters, we have seen rejoices and sadness when individuals and businesses accomplish success and setbacks respectively. Through personal experiences in dealing with financial issues such as business, it teaches significant lessons such as dealing ...
Improving Your Emotional Intelligence (EI)
2007-11-30 21:03:00 About a decade ago, Emotional Intelligence, (EI), was recognized to be a far better indicator of success in the work world than IQ. However, the key question that remained was, how do you raise you EI?Dr. Reldan S. Nadler’s book, Leaders’ Playbook answers that question. The Leaders’ Playbook is a how-to guide with more than 100 EI techniques and tools to help raise EI. Nadler, an executive coach and speaker also reveals the secrets of success in fascinating thumbnail EI stories of corporate star performers, political leaders and sports coaches. Examples include: Rudy Giuliani.s perfect pitch of empathy and vision after 911 G.E.s Jeff Immelt.s managing adversity eBays Meg Whitman’s initiative and service orientation USC’s Pete Carroll’s optimism and developing star players and championship teams Leaders’ Playbook gives readers the keys for significantly enhancing performance. with answers to critical questions: How do I increase my confi...
By: Blogging Authors
» Emotional Intelligence and Faces « Brain Fitness Revolution at Shar
2007-11-16 15:39:00 » Emotional Intelligence and Faces « Brain Fitness Revolution at SharpBrains : "Paul Ekman has conducted extensive research on identifying emotions through facial expressions. As part of that research, and as part of the power of discipline and training, he learned how to consciously manipulate 42 facial muscles, including many that in most of us are beyond our control, and even awareness." (Via .)
EMOTIONAL INTELLIGENCE - Why it can matter MORE than IQ?
2007-11-15 10:23:00 EMOTIONAL INTELLIGENCE - Why it can matter MORE than IQ?I've heard from many child expert that Emotional Intelligence (EQ) is more important than IQ. They said that high Emotional Intelligence (EQ)is more better than High IQ, but if you could get those two Intelligence type in balance, you have got a best gift from The GOD.So, Why emotional intelligence can matter More than IQ?Dianna Ellis from Parents' Source 6 years ago wrote a great article about How Important is Emotional Intelligence, she told us that Emotional intelligence have a big part in our intelligence than IQ, EQ addresses the emotional, personal, social, and survival dimensions of intelligence, which are often more important than the more General intelligence (IQ).IndiaParenting said that "Emotional Intelligence is the ability of people to handle their feelings. Read about how Emotional Intelligence can improve your child's life in this great article:Emotional Intelligence and Your Child"Dr. Laura Markham from Your...
New Emotional Intelligence Webinar Tells "How To"
2007-10-25 19:38:00 The real question about emotional intelligence still is not "Does emotional intelligence work?" but rather, "How do I get it to work for me?" Ten years ago when I founded EQ At Work the most frequent comment regarding emotional intelligence I heard sounded like this: "I read about EQ and I'm convinced it's great, but how do I develop my own EQ?" Back then, there was plenty of information about why EQ was a good thing and mounting evidence of how it improved workplace performance and improved quality of life. But, there was a obvious shortage of information on what to do. Today, years later, there's more "how to" information available but people are still looking for answers. To provide answers EQ At Work is sponsoring a free webinar. The webinar details the key ingredients for development and previews two new development courses, using proven EQ At Work methods, that are inexpensive and that you can participate in from the comfort ...
Developing Emotional Intelligence
2007-10-18 16:43:00 By Jason Osborn All of us have heard of IQ or Intelligence Quotient, a study that measures how intelligent we are through a series of tests conducted by the school or in the workplace. All this time, it is highly assumed that Intelligence Quotient would determine how successful we are in the future or how we ...
Emotional Intelligence : Why It Can Matter More Than IQ Audio Summary
2007-10-17 10:39:00 Publisher : nerdmaker.comAuthor : Daniel GolemanNarrator : Daniel GolemanLength : 16 minutesDownload Price : $1.00Format : Downloadable MP3© 2004 nerdmaker.comAudiobook DescriptionThis is an audio book summary of Emotional Intelligence by Daniel Goleman.Goleman argues that our emotions play a much greater role in thought, decision making and individual success than is commonly acknowledged. He defines "emotional intelligence" as a set of skills, including control of one's impulses, self-motivation, empathy and social competence in interpersonal relationships. Although his highly accessible survey of research into cognitive and emotional development may not convince readers that this grab bag of faculties comprise a clearly recognizable, well-defined aptitude, his report is nevertheless an intriguing and practical guide to emotional mastery. In marriage, emotional intelligence means listening well and being able to calm down. In the workplace, it manifests when bosses give subordin...
3 Ways To Deal With Obnoxious People Using Emotional Intelligence
2007-09-23 15:30:00 Dealing with obnoxious people at work requires steadfast application of your emotional intelligence. People who are behaving in a way you think obnoxious are probably in a state of emotional hijack - cognitively disabled and run by impulse. Three ways to deal with them: 1. Don't join them! Don't let yourself be hijacked too. Connect with your sense of purpose. Breathe, count do what you must but stay present and positive. 2. Try to validate their emotional experience. EG "I understand how you might be angry (or anxious or frustrated etc) about this." This doesn't always work but frequently helps defuse emotional hijack. 3. Don't make it personal. Don't attribute malicious intent towards you. Tell yourself "this is not about me." Because, it isn't. They may be being insensitive and ignorant but it's because of their emotional blinds spots - not about you. Here's what Daniel Goleman recently wrote about civility. Link: Civility at W...
Emotional Intelligence (EI/EQ)
2007-09-22 12:44:00 I must admit, EQ has been one of the subjects i've been interested in. In this (fairly long) post, i've tried to present some views & thoughts around this subject. Although most of these views may seem to lean towards Leaders and Managers, these are fairly generic to be applicable to anyone at any level in an organization. A short note before delving into this subject : the ideas expressed herein are not all my creation and have been sourced from other wiser souls who have traversed the path of learning this subject and i've attempted to hopefully add some value by compiling the ideas and thoughts and adding a little spice / local flavor here. If after reading this post, you are interested in this subject and want to make your own explorations i would suggest you read, Daniel Goleman's book Working with Emotional Intelligence. With that introduction, lets now move into the meat and main substance of this post -“Emotional intelligence refers to the capacity ...
Emotional Intelligence
2007-09-14 23:01:00 How does your emotional intelligence stack up when trading the stock market? Here is an article that you traders may find helpful.
Emotional Intelligence
2007-09-10 16:13:00 Emotional Intelligence (EI), often measured as an Emotional Intelligence Quotient (EQ), describes an ability, capacity, or skill to perceive, assess, and manage the emotions of one's self, of others, and of groups. Emotional intelligence tests are very effective tools that can help people demonstrate how aware they are of their own weaknesses and character traits.Although most people claim to be knowledgeable about all aspects of their lives, they are often clueless as to their emotional intelligence. Additionally, it is easy to point out the character flaws and weaknesses in other people but people generally fail to look deep inside themselves to find the flaws within. It is so important for people to have and to be aware of their emotional intelligence but it is very rare to find someone who actually is.Emotional intelligence in conflict situations can help people deal with struggles and difficult situations in life but often people lack the insight to see inside themselves. An e...
By: Mind manager
Bad Bosses: Boost Your Emotional Intelligence or Get Sued
2007-09-03 19:01:00 If you are a "bad boss" you ought to consider boosting your emotional intelligence before you get sued. Maybe you are not the ogre or abusive jerk distressed workers, writers and websites are talking about. Maybe you are just overworked and under skilled. (See my article: 5 Ways To Overcome Bad Boss Syndrome) But with growing pressure for change you may have to shape up or pay up. A bill in New Jersey would give an individual the right to seek as much as $25,000 in damages if an employer created "an abusive work environment." Similar measures are pending in New York state, Vermont and Washington state. In California, a Sacramento-based group called California Healthy Workplace Advocates is working to revive a sue-the-boss bill that died in committee in 2003. Source: Is the boss a real piece of work? - Los Angeles Times Whether or not you think you are a bad boss, it is important to know how your employees perceive you. Do they see you as someone who is empa...
5 Ways To Deal With A Bad Boss Using Emotional Intelligence
2007-08-19 18:36:00 When you have a “bad” boss you can suffer, complain, leave or use emotional intelligence to improve your lot. There is no shortage of bad boss horror stories. Almost everyone seems to have one, and complaining is such a favorite pastime that the AFL CIO has capitalized on the popular issue and is now running its second annual contest to discover “who has the worst boss in America.” Among the judges are Robert Sutton of “A word” fame mentioned in a previous post and Jane Fonda, who starred in the bad boss movie “9 To 5.” Yes, I know there’s a lot of ugly truth to the stories but I believe that demonizing bad bosses is divisive and makes the problem more difficult to solve and it sure doesn’t help you much if you have one. It is more valuable to recognize that bosses are just people like you and me with their own unique problems and issues. Author and social activist Barbara Ehrenreich, in her article Bosses and Bossism asks us to conside...
The Real Tancredo Solutions: Emotional Intelligence
2007-08-06 21:58:00 Tom Tancredo gets a lot of ink for the radical things he says. You have heard of the Republican 2008 presidential hopeful from Colorado for his stance on immigration. His My Space profile lists "The complete wall between the United States and Mexico." in response to the question Who I'd like to meet. Tom's YouTube Video Commercial makes his immigration position clear. He made the news this week for threatening preemptive strikes on holy sites in Mecca and Medina to deter terrorist attacks. You can read some of the details and commentary in Tom Tancredo's final solution. - By Timothy Noah - Slate Magazine I have never met Tom Tancredo. I believe that he has noble values and truly wants to serve. I'm sure Tom Tancredo is intrinsically good and not "evil" or "absolutely crazy" as some journalists, bloggers and government officials are saying, but he does demonstrate the fearful, emotionally hijacked state that i...
A Saint of Emotional Intelligence
2007-08-04 11:11:00 Today is the feast day of John-Baptist Vianney, about whom James Kiefer at The Daily Office writes: Jean-Baptiste-Marie Vianney (better known as the Cure' d'Ars, or curate of Ars -- now Villars-les-Dombes) was the son of a peasant farmer, born in France in 1786, three years before the beginning of the French Revolution. He wished to become a priest, but his studies were hindered, first by the poverty of his family, next by the anti-religious policies of the Revolutionary government, and finally by the wars of Napoleon. He was not a particularly bright student, and struggled hopelessly with Latin. He was 29 when he was finally ordained, his superiors having decided that his zeal and devotion compensated for his "academic underqualification."He was sent as curate to the small and obscure village of Ars-en-Dombes (now called Villars-les-Dombes (46:00 N 4:50 E),about 30 kilometers northeast of Lyon (formerly Lyons, 45:46 N 4:50 E), where he proved an unexpectedly brilliant preach...
By: Reiter's Block
Emotional Intelligence Webinar For Learning And Development Professionals
2007-08-03 16:50:00 EQ At Work News: We've Combined two most popular free emotional intelligence webinars for coaches and training professionals and added more content: Genos EI Assessment Accreditation Primer The EQ At Work Method for Coaches And Trainers ...Plus Tips for Learning and Development Specialists Register now So You Think You Might Want To Become Accredited To Use EI Assessments In Your Coaching and Training You get answers to your important questions and new insight into using assessments for emotional intelligence coaching and training including: What's driving the colossal growth in EI and what does it mean to you? What's EI got to do with personal and organizational effectiveness? What are the important differences between various EI assessments and measures? How do you make best use of an assessment with clients What should an EI assessment do for you? What do we mean when we say Genos is a second ge...
Emotional Intelligence At Work: No More Assholes, Please
2007-08-01 20:20:00 Let’s have no more assholes and more emotional intelligence please. It has become ever more common and even hip to label people “jerks” or “assholes” in the workplace. Robert Sutton, Stanford Professor, capitalized on the appeal of this epithet to make his “No Assholes Allowed.” a best seller. Legitimizing the term and the associated “righteous” behavior is doing you and others real damage. If you and I want a more satisfying work life and a more harmonious world, we need to stop the name-calling and start using more emotional intelligence. While you may not have said it aloud at work, you may have thought it or secretly confided to a friend, “What an asshole he is,” or discounted someone by saying or thinking, “She’s just an asshole.” OK, so we have all been guilty of similar behavior but that doesn’t make us right, or more effective, or for that matter happier. Four things that go wrong when you fall into the epithet trap...
Emotional Intelligence
2007-08-01 18:15:00 One of my friend who is pursuing his MBA wanted some things on Emotional Intelligence. Hope this will help him and you guys too :)Selling with Emotional IntelligenceBy Mitch Anthonyhttp://rapidshare.com/fi-les/41658666/Selling.with.Emoti-onal.Intelligence.rarManaging Yourself Coach Yourself To Optimum Emotional IntelligenceBy Paul Morganhttp://rapidshare.com/fil-es/41661545/ManagingYourself-Co-achYourselfToOptimumEI.rarThe Emotional Intelligence Activity BookBy Adele B. Lynnhttp://rapidshare.com/files-/41660951/The.Emotional.Intelli-gence.Activity.Book.rarEmotiona-l Intelligence Why it can matter more than IQBy Daniel Golemanhttp://www.megaupload.co-m/?d=V1EG10TKThe Emotionally Intelligent ManagerBy David R. Carusohttp://z28.zupload.com/do-wnload.php?file=getfile&fil-epath=44029Cognitive Vulnerability to Emotional DisordersBy Lauren B. Alloyhttp://rapidshare.com/file-s/41361233/Alloy.rar.htmlThe Emotional Nature of Qualitative ResearchBy Kathleen Gilberthttp://rapidshare.com/fi-les/4268794...
5 Ways To Overcome The Bad Boss Syndrome With Emotional Intelligence
2007-07-15 18:02:00 Emotional Intelligence At Work: 5 Ways To Overcome The Bad Boss Syndrome With Emotional Intelligence "'People don't leave organizations they leave supervisors." That statement has been written so many times in the last five years that it would be boring if it were not so true, so sad and so expensive. Study after study cite the supervisor-employee relationship as a main threat to retention. The issue has been so prevalent that counselors have even coined a term for sufferers - "Bad Boss Syndrome." What's at the heart of this issue and how do you fix it?Employees complain that they are not recognized and valued, are treated arbitrarily. They say they are blamed and threatened instead of acknowledged, and that their supervisor communicates harshly or even abusively. The effect of that perception of the working relationship is getting more and more expensive. When labor was plentiful companies could simply rehire. Now as the war for talent spreads to more and more in...
Emotional Intelligence At Work: Be A Rat Today
2007-07-10 15:49:00 Emotional Intelligence At Work: Be a rat today and pass it forward. A Swiss research study discovered that rats demonstrated generalized reciprocity — that is, they were generous even with an unknown partner because another rat had just been kind to them. The study cites previous research showing that humans act the same way — people who have been helped in some way are more likely to help others immediately afterward. You have heard of generalized reciprocity before in the Pay It Forward book and movie that have now become a movement. Humans, and apparently rats, are wired to be generous. You have probably experienced the effects of this for yourself, but...sometimes we forget. EQ Tip: You can positively affect the culture of your workplace while fulfilling your natural desire to serve. Make it a point to reach out and help someone today or for the rest of the week and notice what happens. Enjoy, Joseph LibertiEQ At Work
What?s Your EQ (Emotional Intelligence Quotient)?
2007-07-10 13:32:00 Your EQ is 107 50 or less: Thanks for answering honestly. Now get yourself a shrink, quick! 51-70: When it comes to understanding human emotions, you’d have better luck understanding Chinese. 71-90: You’ve got more emotional intelligence than the average frat boy. Barely. 91-110: You’re average. It’s easy to predict how you’ll react to things. But anyone could have ...
Emotional Intelligence At Work: "Getting Over" Approval
2007-07-08 20:33:00 Liberating authentic self with emotional intelligence: Be Less Like Twiggy and More Like Popeye In the 70's Twiggy set the style for models with her twig-like slimness. Marshall McLuhan summed her up with the comment "Twiggy is an X-ray, not a picture." She was bone thin, except for her huge eyes and fat eye-lashes and she turned the desire to be thin to the desire to be thinnest. Twenty-five years later the death of 21-year-old anorexic model Ana Carolina Reston, who weighed only 88 pounds, jolted the fashion world into action to ban overly thin models. The hospital said the infection that killed the 5-foot-8-inch model was caused by anorexia nervosa, a disorder characterized by an abnormal fear of becoming obese. At the other end of the scale the sad opposite... Click here to get the rest of the story at my True You Blog
Leadership Emotional Intelligence - Purpose Plus People Skills = Success
2007-07-06 17:06:00 A 360 degree assessment basically asks others - supervisors, peers, direct reports and even customers to rate someone's performance. A study of 400,000 leadership 360's confirms that purpose plus people skills gets the highest performance ratings. In their book Extraordinary Leader, John H. Zenger and Joseph Folkman studied the 360-degree assessments of 400,000 leaders. One of their key findings isolated leaders whose main skill was getting results from leaders whose main skill was engaging people. The results showed no statistical difference between these groups. Results-oriented leaders got to the 90th percentile of leadership effectiveness 13% of the time, and the people-oriented leaders got there 9% of the time. And what about those leaders with both results and people competencies? A whopping 66% achieved the top level of leadership effectiveness. Link: Tofu And The Changing Nature Of Leadership - Forbes.com. The Genos 360 degree emotional intelligence a...
Emotional Intelligence At Work - Use emotional expression to connect and ga
2007-07-05 19:21:00 Emotional Intelligence At Work - Use emotional expression to connect and gain trust Emotional self-expression is a valuable skill of emotional intelligence which can be scary as well as productive. The skill is in expressing your emotions authentically and effectively. The scary part is confronting your own fears of being rejected, or being seen as weak and "inappropriate." Why would you want to express you emotions in the workplace? (Especially when the traditional approach is to "leave your feelings at the door.") There are at least three good reasons to express, which run counter to business myth:When you express your emotions you become more trustworthy and more credible. Myth has it that expressing feelings makes you suspect and that you can't be counted on to be stable. The reality is when you express effectively you are more real, credible and safe. The operative word here is effective. That means communicating in a way that others do not feel obliged ...
Develop Trust With Emotional Intelligence
2007-07-03 18:11:00 People want leaders they can trust. So say countless workplace surveys, and books and articles on leadership, but what is trust and how do you develop it? Trust is the confidence that I have in you to BE genuine, predictable, safe, principled, congruent and competent. Trust forms the foundation for successful workplace and personal relationships, effective communication and collaboration. Employee retention, and employee motivation are dependent on trust.When trust exists in an organization or in a relationship, almost everything else is easier and more comfortable to achieve. The degree to which you are trustworthy will determine the value of your personal brand and your career or entrepreneurial success. So how do you increase your trustworthiness? Here's three important ways:First Trust YourselfTrust Yourself. Stop and ask yourself about yourself: What are you certain of? What do you stand for? What are you competent in? What are you confident about? Your answer...
Emotional Intelligence At Work: The Essence of Connecting
2007-06-26 16:22:00 Emotional Intelligence At Work: The Essence of Connecting Link: Study Says Chatty Doctors Forget Patients - New York Times. Doctors are told that they must make a connection with patients. But, Dr. Borkan said, “the instruction is often imprecise — how do you make a connection?” Many think the way to do it is by talking about themselves.Doing The Form But Not The EssenceDr. Howard B. Beckman, medical director of the Rochester Individual Practice Association and an internist who was an author of the study, analyzed conversations between doctors and patients. “I’d been saying for many years that disclosure was a form of patient support,” Dr. Beckman said. “If someone says, ‘I have a problem,’ and you say, ‘I understand because I have it, too,’ that would be comforting.” But, he added, “in truth that never happens.” "Patients were not comforted, he said, and conversations got off track. Four out of five times when a doctor interjected personal info...
Emotional Intelligence Tip: Good Vibrations from Validation
2007-06-24 16:06:00 Emotional Intelligence Tip: Good Vibrations From Validation To positively influence others or manage conflict you first need to connect - to create rapport or resonance. Sometimes the situation can make connection challenging but one thing that is uniquely effective is validation. Yesterday I was treated to a great experience and example of this when Jane called. "Hello this is Jane from LDS calling," she said. "If anything can go wrong ...If It Could Happen It Happened To You "Hello this is Jane from LDS calling," she said. "If anything can go wrong getting started with our service, it all seemed to happen to you. First you experienced disappointment with a bad product, then you were frustrated by a long wait while we corrected the problem and even had to worry about errors in billing. I'm happy to say we've got it all straightened out now. Do you have a few minutes to talk?" Validating Emotional ExperienceIn that opening s...
Yes, And Emotional Intelligence
2007-06-23 19:14:00 Using emotional intelligence and leading with a yes will improve your results, and could get you more business or improve your reputation, but you may have to break a habit and let go of your story. Oh Maaaan"We are building a cabin in your area and I am interested in buying a large propane tank and arranging for propane delivery. Can you help me?" I asked. "Where do you live and how big a tank do you want?" she said. I gave her my location and told her I thought I needed a 250 gallon tank and wanted the kind I could bury in the ground. "Oh maaaan," came the disgusted-sounding response. "Why would you want to do that?" I gave my reasons and she told me why that was a mistake, gave me some prices and said "I don't know about delivery in that area, you'll have to talk to the boss." We Don't Do That"This is Mo. How can I hep you? said the boss when he came on the line.We Don't Do That "This is Mo. How can I hep you? sa...
Emotional Intelligence Is Necessary For Effective Living
2007-06-01 16:01:00 The shared essence of emotional intelligence is to be accurately aware of your emotions and to know your personal strengths and limits. To become an effective change agent whether as a mentor, parent, coach, facilitator, executive or partner we need to understand our own paradigms, especially our paradigms about ourselves. This is certainly not ...
By: Motivation Works
The 5th Habit and Programme Communications
2007-05-27 13:38:00 I’ve just returned from a great 3 week trip to New Zealand. To get the Blog back into action I thought I’d postthis article that i wrote for the British Computer Society’s Programme Management special interest group newsletter ProgM, which was published earlier this month. The 5th Habit and Programme Communications Many aspects of life rely on ...
How Emotional Intelligence Creates Effective Leaders
2007-03-21 17:24:00 Copyright (c) 2007 Maurine Patten Research indicates that Emotional Intelligence (E.I.) ? how we handle ourselves and our relationships ? can determine success more than I.Q. In fact, E.I. may determine as much as 80% of a person’s life success. Cognitive ability or what we call I.Q. is only about 20%. Quality leadership training is a combination of E.I. and cognitive ...
Emotional Intelligence for Children
2007-02-12 06:20:00 While browsing your local bookstore, you have probably seen Daniel Goleman's book, "Emotional Intelligence" one of the books that spun off from it. Most of the experts agree that emotional intelligence is a vital part of a person's overall intelligence. I found that when I looked at this particular aspect of my children's growth, it opened many doors for us and strengthened my children's abilities to deal with obstacles. Let's look at more than IQ; let's look at EQ.How do we identify emotional intelligence? One of the simple tests administered to young children involves postponing fulfillment in order to receive a bigger reward. The researcher puts a marshmallow on the table and tells the child he can either eat it now or wait until the researcher comes back with a second marshmallow, then eat both. A child who is able to control bodily appetites long enough to earn the bigger reward is considered to more emotionally intelligent. The premise is that the ability to control one...
By: Mind manager
Emotional Intelligence
2007-02-07 12:30:00 In a 1994 report on the current state of emotional literacy in the U.S., author Daniel Goleman stated: "...in navigating our lives, it is our fears and envies, our rages and depressions, our worries and anxieties that steer us day to day. Even the most academically brilliant among us are vulnerable to being undone by unruly emotions. The price we pay for emotional literacy is in failed marriages and troubled families, in stunted social and work lives, in deteriorating physical health and mental anguish and, as a society, in tragedies such as killings..." Goleman attests that the best remedy for battling our emotional shortcomings is preventive medicine. In other words, we need to place as much importance on teaching our children the essential skills of Emotional Intelligence as we do on more traditional measures like IQ and GPA.Exactly what is Emotional Intelligence? The term encompasses the following five characteristics and abilities: Self-awareness--knowing your emotions, recogni...
By: Mind manager
Emotional Intelligence Tests And How They Can Help
1969-12-31 19:00:00 It is, or should be true that no one can know you better than you your self. Many claim to be totally in tune with their inner selves, and no body can judge that better than the person himself. The truth is, it takes a lot of patience, thought and peace to realize and know ... |
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