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Frequently Asked Questions About Chargebacks.
2007-02-27 16:33:00
Q: Why did I receive a letter asking for a copy of a sales draft?A: A request for a copy of a sales draft is initiated by the cardholder or by the cardholder's bank. Common reasons for these requests are that the cardholder does not recognize the transaction or may need a copy for personal business or tax records. It is imperative that you respond immediately to these requests. If your response is late, we will lose our ability to contest the chargeback.Q: What is the name of the cardholder who requested the sales draft?A: The cardholder issuing bank is not required to supply us with the cardholder's name. We realize that the name may make your search for a copy of the draft easier. However, the standard sales draft request information contains only the card number, dollar amount, and transaction date. Because of this, we encourage you to file your sales drafts in transaction date order.Q: May I have a "no return or refund" policy when accepting credit cards?A: Yes, if the return ...
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Tips to Avoid Potential Chargebacks
2007-02-27 16:21:00
Do not complete a transaction if the authorization request was declined. Do not repeat the authorization request after receiving a decline.If you receive a “Call” message in response to an authorization request, call your authorization center. Be prepared to answer questions. The operator may ask to speak with the cardholder. If approved, write the authorization code on the sales receipt. If declined, ask the cardholder for another card.Make an imprint for all card-present transactions. If you have a point-of-sale terminal with a magnetic-stripe reader, swipe the card through the reader for every face-to-face transaction. If the terminal isn’t working or a card’s magnetic stripe cannot be read, key-enter the account information and make an imprint of the embossed information onto the sales receipt using a manual imprinter. Even if the transaction is authorized and the cardholder signs the receipt, if the receipt does not have an imprint of the embossed account number and exp...
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Merchants Must Comply With Cardholder Data Security Requirements
2007-02-22 15:47:00
With the Internet playing a major role in purchases, computer hackers pose a risk. Hackers are thieves. They cause problems and they can leave merchants holding the bag to face devastating consequences -- not to mention the injury that is done to the consumer whose information is stolen.Become PCI Comp liant Today!Free PCI Compliance from VerePay and ScanAlert.Everyone has heard about reputable vendors who have lost their customer’s valuable credit card information. To put it simply, businesses and individuals who make credit card transactions with a merchant expect that their information will be kept private and secure from hackers and individuals on the “inside” who try to steal information for fraudulent purchases. Visa®, MasterCard and other payment cards such as Diners Club, Discover Card and American Express recognized the need to protect their client’s information. Visa® and MasterCard were the first to create cardholder data security requirements which all merchants...
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What is a Virtual Terminal?
2007-02-16 17:37:00
In today’s society, companies are choosing to conduct business transactions online. This has increased a number of concerns regarding security issues. With the increase of merchant payments online, companies need software that will insure that credit card processes are conducted with the highest degree of security. This is where virtual terminal transactions come in to play. Virt ual Terminal transactions allow users to complete computer transactions processing credit cards over the Internet as opposed to using separate stand-alone applications. There are many benefits to using Virtual Terminal transactions. The first benefit is convenience. For companies that conduct merchant payments online, using virtual terminal transactions will enable you to check and process credit card transactions anywhere that you have computer and Internet access.There are many benefits for using virtual terminal transactions to handle merchant payments online. For instance, convenience is the first bene...
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OsCommerce - Free Open Source eCommerce Solution
2007-02-16 00:03:00
There are many people that work on this software, since it is a free open source software, and this allows for many people to share the knowledge they have and to exchange ideas to help make it better. Some people work with osCommerce as a software hobby, while others work on it to help make a software that meets the requirements of their own online marketing needs. All of these people come together to make osCommerce an online shopping cart that offers a variety of choices to those who use it. If you are looking for a free open source that offers the ecommerce solutions you need for your online store, then osCommerce is a great free way to help run your online store.For More Information on osCommerce Free Open Source eCommerce Solutions.
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UltraCart - Premier Hosted Shopping Cart Solution
2007-02-15 23:59:00
UltraCart also makes it easy for online merchants to find the best credit card processing company since they support many credit card gateways. This enables merchants to find the processing company that offers the best deal and the features they need. The UltraCart premier shopping cart system is also easy to integrate into your existing website, since there is no software that you have to install yourself. You can choose the way your checkout looks, but all without the headache of installing software on your own server. UltraCart makes e-commerce easy for online merchants.For More Information on UltraCart Host ed Shop ping Cart Solutions.
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KwikCart - A Revolutionary eCommerce Business Tool
2007-02-15 23:45:00
No matter if you are involved in sales among businesses, or if you sell to clients, you can find a KwikCart package that can be made to fit the needs of your company. KwikCart ecommerce business tools are easily customized to fit the needs of your online store. If you are unsure about how this system will work for you, you can actually set up a time to walk through the features the site has to offers. E-commerce is big business, and big business needs a great solution to provide the tools that lead to success, and KwikCart has the tools you need.For More Information on KwikCart Shopping Cart Solutions.
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StoreFront - Shopping Cart Software
2007-02-15 23:43:00
StoreFront works as a plug-in for Microsoft FrontPage and Macromedia Dreamweaver, and allows business to easily customize their websites. There are many benefits that StoreFront offers as well, such as an affiliate program that is already built in, and commissions are easily set up. You can also use the discount and coupon features that are available with StoreFront shopping cart software. StoreFront even comes with the tools to help you manage your website, and also keeps your website secure. If you are already working with FrontPage or Dreamweaver, then StoreFront is a great shopping cart software to choose for your online store.For More Information on StoreFront Shopping Cart Software .
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Sell Online with Yahoo! Stores Merchant Solutions
2007-02-15 21:55:00
YAHOO! Stor e s offers a variety of tools to help you build your site, and there are many ways that you can customize your web site to your needs. You can even have a professional design your site and help you build your online store. YAHOO! also helps you to build pages that are easily found by a search engine. YAHOO! Shopping Carts are also available for you to use on your online store. You can decide whether you want to have your checkout on one page, or several pages, and the page layout is customizable as well. YAHOO! Shopping Carts also allow your customers to save the contents of the cart for as long as two weeks.For More Information on Yahoo ! Stores and Shopping Carts.
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ZenCart Shopping Carts - The Art of E-Commerce
2007-02-15 21:45:00
ZenCart offers enhanced security to merchants as well. You can use it to make your website more secure, and when it is installed you can choose a username and password to help keep it secure. There are even a variety of customer relationship tools that are available to help you improve your e-commerce, including gift certificate programs and referral programs. You can even set up this system to send confirmations by email.
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What does a virtual terminal do?
2007-02-14 23:14:00
VIRTUAL TERMINAL maintains the history of these payments, batch reports, declined cards, statements, and the “profile” administration list for easy access and management.One time payments may also be made with all 3 of these options.Authorization codes are sent to the merchant. Deposits are made to the merchant’s bank account in the normal 24 to 48 hour time frame.
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Costs to process payments through recurring billing services?
2007-02-14 23:10:00
The regular merchant processing rates apply.The discount range 2.25 to 2.75 + 30 ¢ per transaction.EXAMPLE:$385 monthly payment x 200 participants = $77,000 recurring payment monthly.$385 x 0.0225 +30 ¢ [discount rate+transaction fee] = $8.97 x 200 = $1794 monthly discount fee.The processing fees may be taken as a business expense at the end of the tax year.
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What happens when a card is declined authorization?
2007-02-14 23:07:00
The merchant may wait a period of time, such as 24 hours, and select the declined card for re-submission for authorization. Should card receive a decline again, the merchant can request another form of electronic payment a different bankcard or debit card or proceed with their normal collection / late payment procedure.Keywords: Author izations Declined, Credit Card Authorization, Declined Credit Cards
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Recurring Billing Services Equipment and Cost
2007-02-14 23:03:00
There are two choices for equipment. Installation of the processing software in an existing computer . The computer becomes the terminal and uses the modem to connect for the card authorization. COST is $39.95/mo. x 36 mos. leased, or $499.00 retail purchase. Installation of a Virtual Terminal on a computer with an ISP [Internet Service Provider]. The ISP needs to be one other than aol.com. The transactions are done on a secured internet payment link. COST is $399.00 set up fee and a $15.00 monthly network access fee.Keywords: recurring billing, virtual terminal
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One Time Payments on Recurring Billing Systems
2007-02-14 22:54:00
Yes! The computer accepts the swiped card and processes the transaction the same as a stand-alone terminal on a counter top. It requires a “card reader” – the gizmo that accepts the card swipe. COST range is $29.95/mo. to $49.95/mo. X 48 mos. leased. Retail purchase range is $399.00 to $800.00.Keywords: card swipe, transaction processes, stand alone terminals, card reader, retail credit card transactions, recurring billing services, recurring payment services
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